Mercy Birthplace - Oklahoma City

"We came in to get some relief for my daughter that is 34 weeks pregnant and they were so worried about fetal monitors than actually helping. She has been in pain for several hours and they just ignore it! They are obviously understaffed or just don’t care. They move slower than any other hospital I have seen. We thought we would be delivering here but I think after our first impressions we will be looking to deliver elsewhere. The fact that they allowed her to suffer for 2 hours and finally had to call the nurses desk 3 times we finally got someone to help her. Just not a great experience as we wanted it to be."

"Thank you Mercy!!!! As a first time mom, I could have not imagined a better birthing experience. Although there are many other reviews not pleased, I did have the pleasure of touring the hospital. I understood the expectations and what I would need etc. On the other hand, there is also a new birthing center in progress. I did have a scheduled induction, it did get pushed back but understandable as my induction was not medically necessary just requested as my baby was 40+ and stubborn. My nurses….amazing. Morgan, Kathryn, Sidney, Brooke were my labor and delivery nurses and they were amazing. They were attentive and very knowledgeable. My baby was delivered in 1 contraction 4 pushes…Brooke and Sidney were my coaches lol. Casey and Brett were my PP nurses and they made my final hours at Mercy a breeze. I could not have asked for a better team. My OB Kayci Lewis of course was outstanding through this whole journey."

"I've always been told Mercy was amazing for delivery, but while the doctors and nurses were great, as was their overall care, the smaller issues made it an experience I'd like to forget. Despite having a scheduled C-section, we were forced to switch rooms twice over only three days and two nights, progressing from a comfortable birthing suite to what could easily have been used as a broom closet. While the rooms had the same amenities on paper, room two had broken equipment that beeped incessantly at 2:00 a.m. and a broken recliner. Room three was smaller than a child's bedroom , had fluctuating temperatures that kept my baby awake at night, and a chair so uncomfortable that my husband literally slept in the car. The walls were so thin that we could hear everyone else's babies crying. We were also forced to choose between pitch black or light too bright for sleep, which kept everyone up, as well. We were never provided with an explanation for why WE had to move twice, as opposed to an incoming patient, which was especially frustrating when I was still recovering from a major surgery. This hospital was clearly understaffed. The nurses took anywhere from 20-30 minutes to respond to calls despite being attentive when they did make it. At one point, my husband wanted to go home and sleep during the day, but we couldn't rely on the nurses actually showing up within a reasonable time frame to help me or assist with the baby, so he just stayed. Other small issues included only providing dry wipes and no clothing for the baby. They explained dry wipes were better, but then used the wet ones I brought myself. When I asked for a onesie, I was brought just a shirt in December, so my boy had to go home in soiled clothing. The food was fine, the nurses were genuinely helpful and nice, the patient beds were surprisingly comfortable despite their constant automated shifting, the doctors were all fantastic, and there was a nursery for healthy babies (also understaffed, so basically unusable). I'm due in April and won't deliver at Mercy again. My experience could have been much less stressful and frustrating. In no way did they live up to their reputation. I don't recommend them. I've added photos of room 1 and room 3."