Braum's Ice Cream & Dairy Store

"If I can give then 0 star I would the service was not good also I order the bag of burger without cheese and if ask if they could put extra mustard & ketchup pretty simple then I pay for my order and got my food . Once I gotten home notice there wasn't extra mustard and ketchup on all the sandwiches ! They really need to listen and actually do there job if the customer ask for extra sause on there sandwiches do it waste of my time never again. Updated as 3/2024 Braums is no longer allowing any semi truck parking there anymore .There not truck friendly and now they will losing more coustomer Keep it up braums your going to be losing more business"

"The young lady in drive through her name is HAILEY. She is a very rude and dismissive person. She had this dry very ugly tone to her and did not say have a good night or any of that. Matter of fact she had ZERO ENGAGEMENT. This is second time I have visited this store and been treated like this by this same young lady. Then I said NO NUTS ON MY DOUBLE DIP SUNDAE AND LOOK NUTS."

"So disappointed in the food and cleanliness of store. Burger did not taste fresh, it was warm at best. Fries tasted stale and had WAY too much salt. Sunday was good, the whipped cream was just a blob, was not airy at all. Fortunately, Emma helped me at both the food and ice cream counter. She was great. So I seemed to have an opposite experience than most. The self-serve area was filthy and none of the tables had been wiped very well, if at all. At 4:00 it didn't seem busy. I live out of state and am at Sheppard AFB for 5 weeks. I don't usually eat fast food but LOVE Braum's. I have limited myself to only 1 visit. I wished I would have driven into WF instead of Burkburnett."

"Always seem to have freshly made orders out fast & friendly. Only hit on the joint is it could be a little cleaner & updated on the dining side. Elsewise a great stop!"

"We went to braum's with my inlaws from put of town and we were looking forward to having breakfast there. We were showing our inlaws the store and stuff inside before going to place our order at 10:32 only to be told breakfast finished at 10:30. We were shocked and a tad bit appauled that 2 minutes even though we were already there we couldn't get breakfast and the staff were rude and have no common sense. They also lost the sales of 12 of us who wanted to have a breakfast meal plus milkshakes to go. Also we would have been return customers but instead we've been put off returning and so have our family and friends. Staff needs retraining big time not the way to loose customers present and future over 2 minutes."