TruGreen Lawn Care 10402 Sapp Brothers Drive, Omaha, NE 68138

"TruGreen went above and beyond on our lawn to make sure we were satisfied with their service. We had a tech here to do a fall service and he noticed some brown patches in our yard so he suggested that we call the office and have a grub treatment done. I called the office and they reminded me that they had done that treatment at an earlier date. The said they will come out and do another treatment at no charge. So when they showed up to do our yard, it was towards the end of the day and he was almost out of the chemical they use for grubs, so he just hit the brown patches. Then about a week or two later, we had our lawn aerated and re-seeded. We noticed a few areas that were tore up a bit after they aerated but didn't say anything. I figured I would water it every day and eventually it would look good once the seed takes ahold and the dirt clods dissolve into the lawn. But then, we decided to call the office to see if they can come back to do the grub service on the whole yard rather than the few patches. And they came out for free to re-do the grub service and that person noticed the tore up spots in our yard from the aeration and he called his office and told them that they need to come out and re-aerate the front yard. My wife and I did not make any complaints. They came out again and re-aerated and re-seeded the front yard at no charge. So thank you TruGreen for really caring about your customers."

"My lawn was in beautiful shape when I started the True Green last year. This is what it looks like this year. There is crabgrass everywhere, dead patches of grass. and some sort of Creeping Bentgrass taking over the yard too. I called True Green and they sent out a "specialist" to take care of it. Nothing has changed in the lawn's appearance."

"I had a local company that serviced my lawn, but they sold out to TruGreen, so I kept them. My lawn went downhill from the first year and sadly I continued with them until last year. In the spring of 2022, their rep came out and serviced the lawn, but they never mentioned grub control. After the lawn died, I complained, so they sent out the same clown and he blamed the problem on the grubs. When I asked him why I didn't get grub control, he smartly said because I didn't ask for it. They are supposed to be the lawn experts. However, the yard started to turn green after the second treatment, but they were all weeds. I complained and they sent the same nitwit out to service the yard, but the weeds flourished. I sent them an email canceling my service and demanded a refund. Their response was they do not give refunds, but they offered to send out another service representative to apply another treatment. Since I already had the healthiest weeds in town, I declined. A few days later, a TruGreen truck arrived to treat the lawn, so I went out and met him before he applied another batch of weed feed, and I showed him the lawn. This has to be the worst company on earth. I went with a local company and my lawn is finally starting to look better."

"I seeded my lawn last year (first picture) and put alot of work and money in to it. Trugreen came and killed my grass. I contacted them and it took a long time for someone to addressed my concern. They offered two free applications this year (2021) and NO IMPROVEMENT. MY LAWN LOOKS DEAD. This is how my lawn looks right now (image 2-4 on the right). Last week, someone came and I was surprised I got a bill for $50. I CANCELLED my account last year and customer service said there’s no documentation that I did. Well let me tell you this.. lack of documentation in your part is not customer’s fault! I would not recommend this company. You should be ashamed of yourself! Where’s your dignity TruGreen? Your work speaks a lot of who you are!"

"The worse my lawn has ever looked. My representative was great and responsive but the yard care itself it terrible. I have more crabgrass that I started taking care of myself. Other weeds are and have always been around. I call they send someone out for spot control. And still have weeds after the 7-21 business days"