Kersten Borer LLC

7602 Pacific Street, Omaha, NE 68114

"When I first saw Kersten, I was looking for an OCD diagnosis. She told me she'd have to see me for a while before she diagnosed me with anything, which was fine. When I brought up, after seeing her a while, that I was bipolar, she told me she would've diagnosed me with depression and a phobia disorder. It was insulting to hear that, and I don't know why she felt the need to tell me she would've misdiagnosed me. I was also later diagnosed with OCD. Another time I told her that I liked to research psychology, and she went on a tangent about self diagnosis (which I had never brought up). When telling her about the smell in my apartment which was coming from the hallway, she told me that my anxiety was making me hallucinate. During my time seeing her, she suggested we try EMDR. We would work on it for maybe 10 minutes each session and that was it. She also spent an incredible amount of time making small talk. After spending almost an entire session making small talk and not working on EMDR at all, I decided not to see her anymore. When I told her I was finding another therapist, she told me the reason we were making small talk was because she expected me to lead the session. She never ONCE brought up before that that was her expectation. She also told me that even earlier on during Covid she didn't wear a mask much during her sessions, which I found to be dangerous and stupid. Overall this was not a good fit for me, and her lack of communication on how she expected the sessions to go lead to a huge waste of time and money."