U.S. Bank Branch

"the worst banking experience ever! Held my paycheck for over 10 days without telling me why (two branches and customer service had no idea why fund were not deposited) , never got $225 which was supposed to be directly available. Shelley was a horrible bank person who had no customer service, refused to communicate and asked us to leave when she wanted contact details which they obv have on file but she never bothered to look at her computer. DO NOT GO THERE! better to bank with someone else"

"Us bank is a joke, do not open any type of account here, I am currently at this bank ever since I opened my account their fraud department has shut down my card 4 different times, cashed an insurance check withdrew some money from it and deposited the rest, they threw my account into a negative balance then sent me a letter 4 days later saying the check was placed on a fraud alert and have to wait 7 to 10 business days won't release it, call 24 hr banking they put blame on the branch I went too, the branch said its 24 hour banking fault, the check cleared 2 days after cashing it and proved it was cleared, thus place and the bank itself can bend over and take it without lube never again will I bank here with all the issues I have had and if I can do anyone else a favor it's to greatly warn DO NOT USE THIS BANK!!!"

"They say they don’t currency exchange despite saying they do. They outsource it. $15 fee. Normally I love this branch, but the fact that I called ahead of time and was given incorrect information then wasted 20 minutes in a branch and THEN was told it was a $15 fee. Review has gone down to 2 stars."

"scott is absolutely fantastic. We left our old bank after 15 years because of the ease of everything. He explained everything so easily. Very happy with usbank. Thanks to scott Duncan."

"My uncle has been banking here for a while. He has always been treated real well here. My mom and me wanted to set up an account. We went here. The banker M-E took us to her desk. She was super friendly and real nice to us. She introduced herself right away which is a great sign. Its one of the things they teach ppl who have great customer service. A lot of workers never introduce themselves or say their name. I knew this was a great bank for this one reason i'll l explain. It required 25 dollars to set up an account. My mom thats most her current money she got real upset and threw the money at M-E. A lot of ppl would get hostile and get real rude for stuff like that. But M-E showed her true character she was still kind and still good to my mom. She didnt take it personal. That was one of the best signs knowing this is a great bank. When a manager at a bank no matter what happens trys to treat others good thats always the best sign. Very few ppl learn that 80% of anyones success is how they treat others."