Bonsall Pool & Spa

"I always receive the best service and interactions with the staff. After all the years we’ve been a customer, they always remember my name. Good customer service."

"They notify me they were on their way and when they arrive properly want to work on the hot tub. It was almost as if they knew what was wrong with it had it repaired in less than an hour and showed me the circuit board that had fried.. After buttoning the hot tub all back together and they explained to me what all they checked."

"My family and I were in the market for a hot tub and after visiting a bunch of locations and stores for various brands we finally chose Bonsall Pool & Spa. We couldn't be happier with our purchase of a Hot Spring Pulse! Matt (our Sales Professional) was absolutely awesome! He had answers for all of our questions and navigated us through the buying process quickly and easily. He has followed up multiple times post purchase to ensure we were enjoying the hot tub and if there was anything else he could help with. I can't recommend him and the staff enough. Additionally Chris was a fantastic installer and was able to get everything configured and setup in a timely manner when the hot tub was delivered!"

"Matt has been incredible. I have had a few hot tubs and as they change, it can be a lot of relearning and unlearning. Thought I knew most of it and as I learned I didn’t, I had a great team to turn to. Matt and his team have been patient, kind, and willing to share their experiences so I can find what’s best for me and my family. They’ve also gone above and beyond and walking me through the chemistry and what’s a good continued investment of my time and money. Quality hot tubs are expensive but the service and quality of the hot tub shows. I will be a customer for years because of this partnership. Thank you so much!!!!"

"When I filled my hot tub for the upcoming season, I noticed a small leak coming from the front panel. I called Bonsall Pool and Spa and they sent out a technician the next day. The technician was very professional, courteous and knowledgeable. He fixed the problem, checked over the system and the price of the service call was reasonable. I have been doing business with Bonsall Pool and Spa for almost 20 years and they have been excellent to work with."