Gameroom Omaha

"If I could rate it 0 stars, I would. This new Dialup Games that replaced Gameroom is objectively inferior to the original. They don't do good trades, console repairs, or even laptop and tv/monitor trading anymore. This is a neutered version of what came before and I'm disappointed of what Gameroom has become. Even the employees are bad, and are worse than the original. They're not of much help, cut you off and end the call before you get to ask more. Find somewhere else to buy retro games. This place is dead."

"Not gonna lie, I feel a little frustrated after our visit today. My boyfriend and I brought in a PS4 to get credit towards a PS5. Not a problem there, but upon getting home and looking at the PS5, it was dirty, globs of sticky stuff, dirt and dust all in the sides and ports. They charge $420 for just the PS5, cord and controller. No base deck or charger for the controller. They also didn't factory reset it and all the old owners accounts were still on there. So if you want your accounts safe, you'll have to factory reset any of your consoles before bringing them in. Good thing we're honest people and just deleted everything off this console. Just sketchy to sell things with other people's information still on there. I'm more irritated that the guy my boyfriend spoke to on the phone gave us a lower price originally, but failed to tell us what the terms were. We were also under the impression that since they "take them apart and fix them" that it would also include cleaning and factory resetting. Im not trying to be a Karen, but for the price we paid for this I expected a little more. Having employees on the same page probably would've helped to avoid confusion when we came in person. They also took one of our games we brought in and didn't give credit for it or even mention it when we were leaving lol. We didn't think about it until we left. I dont like leaving reviews usually but this just felt off."

"I had good luck with these people prior to this day. Today I made it before closing time just to find a locked door. It would be nice to know if or when they will be open again since their hours obviously are not correct. With all due respect guys simple sign on the door would go a long way if you have to leave early."

"My daughter wanted a particular Nintendo Wii game, and I was having trouble finding it in the store due to the vast amount of used games they have. Despite being busy the guy behind the counter came out looked around all over for it, and then found it up in a different section for me. They did an awesome job and the price wasn't that bad at all for what was a very popular game back in the day, one of the Zelda games."