Methodist Physicians Clinic (Colon and Rectal Surgery) 9850 Nicholas Street, Omaha, NE 68114

"Discussed a surgery date with the surgeon himself and we decided on a date after a couple minutes of back and forth. That date was 7 weeks out from that time we chose it. Fast forward almost 7 weeks now and I called to check in about pre surgery prep and they tell me I’m not even on their surgery schedule. This is unacceptable as a surgery obviously makes you plan out your weeks following fairly carefully as you plan for recovery. That effort of scheduling on my part is now all out the window. I’m just shocked at this being I was speaking with the surgeon directly and it’s as if it never happened."

"The nurse got me in to be seen asap. Everyone was really nice. Dr Hernandez is awesome! He's very good at explaining what's going on and how he can help. I definitely recommend him!"

"Absolutely the WORST place with communication. If u call the office do not expect 2 talk 2 anyone right away. U will b on hold FOREVER. Leaving a msg seems 2 b their mode of communication & they call u back @ their convenience. I am NOT at all impressed with the office personnel, the Doctor or this office. I will find another office AND Doctor"

"Communication was poor on arrival. We waited an hour and a half in the waiting room after check in. No communication or update on why the wait was so long. No apologies and the lady receptionist didn't seem to care. She could have offered to put the coffee on or offered some water to us but didn't acknowledge us at all and seemed to avoid eye contact. My family member was in pain. Overall poor experience with office staff and waiting time. However Doctor was nice."

"I waited over an hour for my appointment, the receptionist told me when I asked how much longer because my time is important also that she didn't know and if I couldn't wait any longer than I would have to reschedule!!!! Seriously!!! I've been waiting for over an hour! They finally called me back the dr barely talked to me the fellow actually talked more. Was not impressed. They don't care about the patients time it seems."