AAMCO Transmissions & Total Car Care

"No one enjoys having to replace their transmission, but when it happens, like it did me on Febr. 20th, 2024, I trusted Brian, shop manager and owner Richard Hobson to repair mine. They did the job on time as promised and I'm back on the road. I had purchased a used car from Richard a few years ago and found him to be honest and fair so when my transmission went out (different car), the choice was easy. Brian and his crew did the job on time as promised and is a nice guy to boot."

"I was quoted $185 over the phone for a transmission flush and was charged $281. I told them what I had been quoted over the phone and they brought it down to $220. If I had known they were going to do that, I would have gone to a different place that quoted me $200 and were more professional. There was also a huge fight between employees and it scared me because I thought they were going to get violent and the door to the lobby, where I was sitting, was thrown open and one of the employees tried involving me in the fight. I will not be returning."

"Update to add: I have emailed you twice with no email or return call. Please don't act like I didn't do everything possible to take care of this before posting my review. If you cared at all there would have been a reply email 72 hours tops after I emailed you. It has been over a month with ZERO communication from you as the shop owner. Because you do not care. Feel free to respond to my email if you are going to do what is right. Otherwise don't bother. If I could give this place zero Stars I would. Richard and Brian are trash. Pure trash. They evidently also don't pay their bills between the two aamcos and punish the customers because of it. They are making a small business pay for their mistakes. Do not ever buy from them if you are a shop because they will sell you thousands of dollars worth of parts that don't work and then tell you it is your problem. I am in contact with the BBB and so much more. Spent 7k on a transmission that completely locked up from the inside the amco here told me it never should have been bought or installed and yet they want to blame it on everyone but themselves. They won't cover a transmission that hasn't even been driven 500 miles oh and they want $7,000 for a rebuilt and labor when another shop can do it for half that. They are a trash shop with trash owner/management. I hope the small business shop takes them down and takes all of their customers because that is what he deserves."

"I would recommend this place to anyone. Has friendly staff, understanding. And has one of the best transmission builders I've ever met. If you want your car done right bring it here."

"This place is freaking awesome, Brain helped me right away when nobody else would. I was stuck on the side of the road because my transmission went out while traveling with my two small children. My own car company wouldn't help me get a tow without paying $177 and Brain recommended a tow company for me that was half the price, to get to his shop. My car company was a pain to deal with, but Brain did right and worked with them and got the job done. The entire time there was great communication and I didn’t have to worry. They definitely went out of there way for me and I will never forget it. My car sounded beautiful, and my kids and I are so happy. I definitely recommend these guys!"