Bagels & Joe

"The entire staff working today couldn’t find an online order. 02/17/2024. It was more than 45 minutes late. I had to wait in a 20 minute line TWICE due to the staffs inability to locate an online order with the name and order number presented to them. Then one blonde chick with glasses said me yelling wasn’t helping when I had not yelled. All are rude and incompetent. She was the one being rude and raising her voice saying they can’t find stuff in the computer when it’s busy. As if it’s my fault their equipment is as reliable as their staff. I spent $45 and wish I had taken my business elsewhere. I will not return to this location. I hope the blonde with the glasses isn’t the manager, if so that explains this location’s problem."

"I love bagels!! They have different bagel/cream cheese options, as well as different breakfast items like avocado toast and brekkie burritos. The coffee is great too, they have a variety of drinks on the menu! There is plenty of indoor/outdoor seating, and it is very close to UNL campus."

"The order of arrival is apparently not related to the order of service. I came in and ordered a dozen bagels, and wasn't served until after 7 people behind me were served. In the meantime, the people's orders who ordered after me used up some of the bagel supply for my order, causing me to make substitutions instead of having my order fulfilled, as I had ordered it. Nice place, lots of workers, and while they gave me two cards for a free bagel with cream cheese next time to apologize for the wait, I don't live here and so this really has no value to me. I wish I hadn't left the few extra dollars in gratuity at the time I made my order, as it seems like it was giving them extra money for providing me poor service. I did try and kindly explain (no raised voices or yelling, just a plain verbal expression) my frustration with this service failure and all I got were blinking nods, that clearly left the nonverbal expression from them of: "would you just take your food and go" When I travel, I try and always buy local whenever I can, but this was certainly not the Hometown service I expected."

"I always love coming to Bagels and Joe, I come here a lot with my grandparents for breakfast/lunch or with my friends for a cup of coffee and lattes. The ambiance is very inviting and it’s a great pace to chill with people or by yourself. In my opinion, bagels and joe has great tasting espresso, and I’m usually pretty particular about coffee for myself and I think this place is great. They’re always super nice and willing to do your orders however they are. I get the fruit cups a lot and the fruit is ALWAYS amazing quality. I look forward to getting the fruit when I know that we’re going there. The bagels I’ve gotten multiple times are always toasted, warm and covered in their cream cheese which is delicious. I’ve also had their scones and muffins, which I also think are very good. Overall, a great coffeeshop with nice employees, a good vibe and great product "