Boot Barn 6210 San Mateo Boulevard Northeast, Albuquerque, NM 87109

"Well, I guess I didn't fit the profile to shop in the store. Really actually went in looking wax for my black boots and was rudely told they didn't carry wax and I should use polish instead. I'm a former Marine, and I know what a dress polish should be, and it's not with some nasty cream it's done with wax. I used to shop here when Mark was the manager and had bought several pairs of boots and hats it's just that that day I wasn't wearing boots and hats and I guess I just didn't warrant being a qualified customer well they lost me for good."

"I had awesome experience with boot barn all workers ask me if I need help or help with looking for one worker help me with my stuff I bot give me awesome advice and I told her I’ll give y’all 5 star rating"

"My Son stopped there to get some boots for work and I didn't get down. So I really can't say how it was because I didn't go inside. He was happy with what he got."

"Love me some Boot Barn. Always smells like leather on the store. Great selection, from work boots and clothes to dress boots and dress clothes. Have everything I need for sure."

"Worst customer service I have ever had!! Walked into the store and at least 5 so called sales people standing around the front counter B. S.ing I asked if they carried Levi’s. The young kid salesman pointed to corner and said that was all they had!! When I worked in western west we actually assisted customers! I guess that’s what you get when you hire people that just want a job and not a profession. Miss the old stores like Bob’s, Hilson’s!! From now on Dans boots and saddles gets my business!!"