Salon Helena 7913 Menaul Boulevard Northeast, Albuquerque, NM 87110

"I’ve been to this salon in the past for multiple Brazilian blowouts spending over 1,000 total. They were always good. Helena is nice when she’s doing your hair, but didn’t even seem to remember me when I came back months later for coloring. Mearah did my hair. I asked her to fit me in before 2 July. I wanted an all over hair color of light brown. However she convinced me to get balayage because she thought it would damage my hair less. Apparently this was her version of balayage choppy, cheap looking highlights that were orange and uneven with a clear cut off at the root. I went back in and they told me that they could break it up with some low lights which would’ve made my hair even darker. I went in for a lighter color. So I declined the offer due to the fact that I didn’t trust her to fix my hair. I called back the next day. This was after multiple times of calling. They constantly ignored my calls on purpose because they did not want to deal with what they had done to my hair. Every time I’m in the salon I hear them answering the phone constantly. But when I would call it would constantly be put to voicemail. I finally got a hold of someone and she told me that the manager would be calling me at 4 PM that day and I never got a call. After multiple times of trying to reach out and get a refund. I decided to make a dispute tI get my money back. Do not go here for hair color…"

"This owner is just so amazing! I recently had the best experience. She did such a fantastic job on my hair and educated me on my hair health. I gave this place a second chance and they definitely didn’t let me down!!"

"This is the worst hair color experience I’ve ever had. Asked for highlights and toner to take my hair from brassy back to a more natural look. The highlights came out so chunky, their placement is unflattering and they are different colors at the root/top than the rest of the hair. I was never asked where I part my hair or how I style it and now I’m embarrassed to even wear it down. I have harsh, chunky highlights right where I naturally part my hair and one big highlight on the back of my head. This service was $200 and I’ve never been more disappointed. The blowout was also incredibly unprofessional, I left looking like my hair was air dried on a humid day. Please do not get your hair colored here."

"I just found my new favorite salon and stylist!!! Today was my first visit and I absolutely loved it! Every little thing about this salon made me feel pampered and special. I was offered something to drink (I chose coffee--yum!). Mearah listened when I described what I wanted and she made it a reality! My hair was washed (included a scalp massage), cut, blow dried, and then styled. The price was very reasonable. And my coffee was refilled for me to take with me when I left."

"My stylist Kevin was amazing and I love my new color and cut! A fantastic experience!"