Stevens Plumbing 738 University Avenue, Hot Springs, SD 57747

"I had high hopes for this plumbing service based on initial interactions, but unfortunately, my experience has been nothing short of frustrating. The plumber, despite coming out to my house for an estimate, has consistently failed in the communication department. After the initial visit, I was promised an estimate within a reasonable timeframe. However, I was left waiting for two weeks without any response. I was fortunate to meet the owner in person, who assured me that communication would be improved and he would come out onsite. Unfortunately, the promises made did not translate into actions. The same plumber was sent out and said he forgot about my house. He forgot my location and I had to tell him he was at the wrong address. After he arrived he apologized and said he remembered me now and would get me a estimate. Once again, I found myself waiting for an estimate that never arrived. It's incredibly disappointing to encounter such poor communication skills, especially after expressing my concerns directly to the owner. The lack of responsiveness and follow-through has not only wasted my time but also left me questioning the professionalism and reliability of this plumbing service. I strongly advise potential customers to consider these communication issues before choosing this plumber for their needs. In a service industry where reliability and effective communication are crucial, this experience has been far from satisfactory."

"Absolutely the best. We will always call Stevens Plumbing for great service!"

"I called them first thing this morning with a sink issue. They were able to squeeze me in and get it fixed up in a short time. Very efficient and helpful. Highly recommend."

"I am happy I found him. The work got done quicker than I expected. He is on my speed dial now."

"We are beyond impressed with the service that Stevens Plumbing provided us. When several other plumbers said the job couldn't be done for the price point we were thinking, were too busy to take the job on, or didn't want to drive that far away, Stevens Plumbing was a cut above the rest. They were responsive each time we called, did what they said they were going to do when they were going to do it, and did top-notch work for an affordable price. We will most definitely be using their services again in the future!"