Super 8 by Wyndham Rapid City/Lacrosse St

"NO!!! Scratch Windham and Motel 8 from my list of places to stay. Stair and hallway carpets filthy. Maintenance issues throughout. No elevator. 1 outside security cam w little coverage for cars. 3 solo men sitting in 3 sub $200 cars looking suspect. Just hanging out in the pothole ridden parking lot. while we checked in. . Exposed fluorescent coil lights hardly guide you down dark hallways. Dim and damaged walls appear rolled in Killz Primer white. Lock didn’t work on first attempt. Bathroom sink broken. We are not picky and have stayed in hostels and dive motels around the world. We were so shocked we did what I should have first done. Read the reviews. Then we promptly left for the choice hotel up the street, which was the same price and a world away from this dump."

"I usually don’t complain but when my grandparents came up from Nebraska to visit her great grandchildren the staff was very rude to them. First of all I have work at numerous of hotels. If the guest asked specifically that they didn’t want their rooms clean than they don’t clean them. Well all rooms are supposed to be cleaned unless told different by the guests. Well my grandparents room were not clean. My grandma had asked why and they said that they didn’t want it clean. Well my grandma never saw a cleaning lady. The maids are supposed to clean all rooms! This is the first hotel that we have ever heard of about the guests have to tell the front desk if they want their rooms clean. They have also over charged the room rates from when they checked in. My grandparents will never EVER stay there. The front desk lady told my grandparents who are elderly 80+ old to get out!!! Who tells elderly to get out of a hotel?! That’s so rude. The manager never said sorry nor asked if they even wanted a discount!!! Just plain out rude and very unprofessional! I’m so angry and embarrassed on how my grandparents were treated. I will take this farther if they don’t get a apology!"

"I came here as a fluke, stayed 10 days and couldn't be more pleased. Desk staff can be a little terse, perhaps I could've done without the eye roll I got from a frustrated clerk but that was a 1-off and this industry can be taxing, this I know from my own professional experience. The rooms are very clean, and I believe they all have a safe w/ key, the breakfast is good enough and well staffed, and even the housekeeping staff are extremely helpful and very friendly. Overall, my 2nd great experience with this particular Super 8! Will be back."

"The room rates and no bed bugs were the best thing. Wifi was down the entire time (seems to be an ongoing issue after reviewing other reviews.) and apparently some rooms are equipped with a fridge and microwave. I didn't know I had the option. The gas station next door is a well stocked liquor store too. Made it bearable."

"Decent enough. The room was super clean and the AC worked well. It's also in a great location, right off of the interstate. However, there's no elevator (and my room was on the 3rd floor), the bed only had two pillows on it, and the toilet nearly overflowed on each flush. It's good for the price, just don't put any paper in the toilet."