Serena Inn & Suites- Sundance

"The beds here are atrocious & actually really painful to sleep on. Have had better night's rest sleeping on the actual ground while camping. Horribly hard & squeaky beds. I woke up with numbness & aches/pains from sleeping on a mattress made of concrete (and I am not old). These beds desperately need to be upgraded. Rooms are clean, but the linens/sheets/towels are thin & small. Overall not a cozy or comfortable place to sleep. Pool is warm and clean. Very friendly & enjoyable staff. Pet friendly with a good grassy walking area. Quiet enough, not alot of traffic noises."

"Really nice staff had a great experience while I was visiting my sister, and her family had a really pretty view from my room. Have a very good time while staying."

"I live in sundance and only got the room for the hot tub which they said was working. The hot tub is colder than the pool. They said they adjusted the temperature but never got warmer. Would've not go the room if they would've told me it wasn't working."

"The staff was great, the ice machine was out of order but they still had ice, the pool was closed for maintenance. The staff was very understanding with my dog, who is a very shy nervous girl, they respected her space and it cost $25 to have my dog there. It had nice clean rooms and a peaceful atmosphere loved it will definitely stay again hopefully next time the pool will be open."

"Good desk staff- the young man was able to joke about his work in a very good natured manner. He was courteous, decent, and cleanly dressed. The room was decent and we slept well."