Chadron Community Hospital & Health Services

"I had a procedure done on January 17th, everyone I encountered from check in to dismissal was professional, friendly and made me feel safe and well cared for."

"This is by far the worst hospital I have ever been to. The staff is unprofessional and all they do is gossip; it seems as though they don’t communicate to each other at all and all they do is sit around on their phones. I saw several different medical professionals here and not a single one even tried to figure out what was wrong with me, they just kept prescribing different things to mask my symptoms. They never called me back with my lab results like they said they would and when I called to ask for them they said the doctor would call me back. She also never returned my call. I only got them because my doctor from back home called them and requested for my information to be transferred. After my last ER visit they implied there was nothing wrong with me and that they didn’t want to see me again. Hopeless, I went home to receive care and I ended up having to have surgery because I had a tumor. Their billing department is also horrible and impossible to get ahold of. I was instructed to email somebody and I have emailed her twice in a professional manner with insurance information, yet never received a response to either of them after months and none of my information has been updated. I stopped by again today and they were out of the office for unknown reasons. I’m sure there are individuals in this hospital great at what they do, but they are few and far and I did not have the pleasure to experience working with any of them."

"My kid's pediatrician is amazing here! She gets 5 stars! The rest of the hospital is definitely trained to treat the symptoms of your problems and send you on your way. This is fine if you have a minor infection or just need antibiotics. I would be concerned if there were something seriously wrong with me and I had to go here. I lived in Rapid City area for several years. Don't be deceived, Rapid City hospital is exactly the same, but bigger. They will also only treat your symptoms and then send you home. So, driving 2 hours doesn't necessarily get you better care. If you think there's something seriously wrong with you, seek out a specialist if you can afford it! Since the old community hospital is being torn down, I really hope that area is going to be used for the community, and not sold to a land developer to put apartments in! It should be made into part of Wilson Park or a community center as it was a COMMUNITY hospital building, and not privately owned!"

"I have had multiple issues with this hospital that have led to me being seriously ill as well as being charged for things that were completely out of the blue. The staff are extremely rude and it seems like none of the doctors want to do anything to actually help anyone. If you're a college student they are especially awful and have refused treatment to students before because they "obviously don't have insurance" even when they showed their insurance card. If possible, avoid going here and try a clinic or urgent care in a nearby town."

"I have a brother that is currently in Chadron Community Health Center with severe heart and kidney issues. I just returned to my home after a 3 day visit. I was so impressed with the hospital and staff, the people are beyond and are very knowledgeable at what they do. They were willing to answer any questions and if they didn’t know something they would find the information, the communication was great. Chadron is very lucky to have this facility and staff at their disposal!!"