Rice's Rapid Motorsports

"I bought a 2016 yamaha viking from them in December for my son and it had a some issues with abs check engine light which they fixed that was a wheel speed sensor then the shop in Spearfish told me and them in Rapid City that it had a blown head gasket and the store in Rapid City refused to pay for it or help pay for with it, So not very happy with them the shop in Spearfish was awesome other than that if I could do 0 star I would."

"We are from MN and are brand new cfmoto side by side broke down 3 miles into ride. Rice Motor Sport fixed our side by side the very next day so our vacation would not be ruined. Big thank you to Anthony and Jesse for making it work and being so kind. What GREAT customer service!"

"Good power sports dealer. I am a KTM fan, so I definitely have to go there for parts. I find that about 50% of the time, the part I'm looking for needs to be ordered, so it's a mixed bag there. I like the brands and quality of gear that they carry, but I DO wish they carried a bit more selection. Showroom is always tidy, and most of the new models are in stock to ogle. The salesman are always willing to answer questions without being overly pushy for a sale. Will definitely keep coming back."

"Absolutely wonderful experience! My review covers two-visits and communication in between. First of all, the place is immense. They have everything a motor-junkie could want. Even the used machines look like they came right off the assembly line. Very impressive facility. On my first visit, I was allowed to look around with no pressure. When I finally went to the info desk to ask for help, Kyle came by and talked me through the KTM 390 Adventure. He was extremely knowledgeable and down-to-Earth. Our conversation went from bikes to quads to kids and back to bikes. They did not have both colors of the bike on the showroom floor, so we went out back to check one out. After going through all of the features (some of which I was pleasantly surprised about), he convinced me that the black/orange he showed me in the back was the way to go. (Great decision!) Kyle answered every one of my questions with confidence. It was clear that he had "done his homework." Once I decided to buy, the process was very up-front and honest. The pricing that you see is exactly what you get; he explained it thoroughly. Since it was late in the day on a Saturday, we couldn't complete the financing. However, Trudi took my financing application and said she would get back to me on Monday to go over my options. They took my deposit and explained that it actually locked my machine out of the system so it was impossible to accidentally sell during the hold time. On Monday and Tuesday, Trudi worked to get me the best deal possible, communicated with me via text, and I ended up with a great deal. The next Saturday, I arrived to complete the sale. The bike was already being prepped for delivery when I arrived. Kyle went through all of the documentation first. Then, he walked us through the dealership, introducing us to the parts and service departments on the way. (All great guys!) All the while, he was explaining the perks of Rice's preferred maintenance plan. Once back in the finance office with Trudi, the process went very smoothly. The paperwork was all ready to go and all we had to do was listen to her concise explanations and sign. The preferred maintenance plan is an excellent value! The first service alone covers about 1/3 of the cost of the plan. I recommend it to anyone who wants to keep their machine in top shape. (There are other great perks...but I'll let the good folks there explain them to you when you visit!) I must also say that they were very welcoming to our 10-year-old who was fascinated by the place. They were patient and helped us keep him busy while we were completing our business. After the completion of the paperwork, we received free hats and got to "ring the bell." Whenever someone buys a machine at Rice's, they ring the giant bell; The place erupts in applause and makes you really feel like you're among friends. To finish up, Kyle loaded the bike into the back of our pickup truck and helped strap it down for the four-hour ride back home to Montana. To summarize: I would wholeheartedly endorse Rice's Rapid Motorsports. It is run how a business should be run. It was worth the drive from Montana. I can't wait to go back for my first service. Thank you, especially, to Kyle and Trudi. You made us feel like family!"