Subway 5401 West 41st Street, Sioux Falls, SD 57106

"Update: got my sub without the extra meatballs I paid for… was told they didn’t have any but then they heated some up and put them in a separate container (seemed like they were already packing up, ready to close 45 min early). Opened my sub and realized there were hardly any vegetables on there (incl missing some I asked for). I went back and showed them, and they said their management was cracking down on them, telling them to put less vegetables on subs. There’s no reason to eat here when they skimp on their main selling point. Whoa watch out, here comes the TITAN TURKEY with 33% more meat, and I even paid for 50% MORE meat! The meat is so thin to begin with, and they barely give you any! What a joke! Would’ve been $23 for 2 subs (if not for the “discount”), and they want you to pay a tip in addition!"

"The service was great very nice girls they made my sandwichs quick, gave me exactly what I wanted, and the amount I asked for. The girls were friendly and professional. The reason for my 1 star ⭐ is because the place was burning hot. I do not know why Subway thinks it's ok for their employees to work in those conditions. I almost fainted with how hot is was in there. I would not have been as nice as those girls were if I had to work in that heat. I'm taking about 85° - 90° hot. I had to wipe the sweat off my forehead several times while placing my order and as I left I could feel beads of sweat rolling down the back of my legs. The employees should place a complaint to OSHA about the condition of their work environment."

"The employees are RUDE. There is a lady there named Mel, she should be fired IMMEDIATELY! She thinks she is pretty special, she’s just an angry bitter lady who has NO place working with ANY people in general, they treat the employees AWFUL. I’ve never been so appalled at “service” workers in my entire life! Manager/Owner is no better…do NOT patronize this subway!"

"I acknowledge that what I’m about to post may seem highly harsh and critical… and WORDY. Just bear with me… I am a full-time retail worker, I see hundreds of faces a day and understand the importance of treating patrons and visitors cordially and respectfully. I utilize this ethic inside and outside the workplace. So here is a review from a purely professional perspective of similar station. I stepped in to order one single sandwich. Didn’t expect to feel so isolated. No greetings, minimal eye contact, not one smile or kind gesture reciprocated. One worker asked how my day was going and was clearly disinterested in actually hearing my response. There was a poor kid at the register who was clearly new, and his coworkers showed little to no initiative in helping him, despite the fact that I was the last order. Was planning to eat inside but decided against it and promptly left. With little surprise, there was no “Thank you” or “goodbye.” Never felt such secondhand embarrassment from the quality of customer service before, but on a positive note, the sandwich was delicious."

"Service was awful tonight. Made an online order super quick and easy. Went to pick it up and it took us 10 min to get our food while a worker wasn't doing anything. When we got home we realized we got the wrong food so we drove back and the same worker that didn't help us blamed us for grabbing the wrong sandwich when the guy handed us a bag with our food. Then she proceeded to make sandwiches without her hair up in a pony. Food was great once we got the right order but service was awful."