Rapid City Regional Airport

"I see they are expanding the airport. Hope they got the elevator and both of the escalators up and running first. I was out of town for 10 days last month. When I left one escalator was blocked off due to shattered glass at the top. When I got home 10 days later, both escalators were shut down and so was the elevator! Everybody lugging their luggage down the stairs is ridiculous, especially the couple behind me who couldnt have been younger than 80! Good luck guys. Might wanna gather some maintenance while your remodeling!"

"Been waiting for the luggage carousel to start for 45 minutes now. It is always bad here but this is the worst I’ve ever seen it. It’s incompetent, appalling, and inexcusable. I travel all over the country and I have never seen a place with such poor baggage service. Maybe they need to double the size of their ground crew. Who knows? It’s just awful and there is no excuse for it. If I could give RCRA zero stars, I would. Signed, a 22-year resident of the area and a frequent flyer."

"The Rapid City Region is a hidden gem. Quick access to beautiful nature areas, historical monuments, and quaint towns. From Custer State Park, to the Black Hills area which has Custer State Park, Mt. Rushmore monument, Crazy Horse monument, and Bad Lands National Park you are in for a treat to the beauty of Nature and historical sites to make you proud to be in this country. All the above are within 30-75 minutes from Downtown Rapid City by car. Most are within 40 minutes. Downtown Rapid City also is worth a walk around. Small but several places to dine, drink, and tourist shop."

"This was my first time at the Rapid City airport, or even at an airport of the size. We thought it was absolutely great. It's obvious that there's a logistics difference between a large City airport and a small City airport, but the facility here was everything we needed. There was a restaurant outside of security and inside of security. Everything was easily accessible, clean, modern, and efficient. The rental car facility was right inside baggage claim and easy to maneuver. We were able to walk right out to our car. We had a long wait before the flight that we took on departure and we were concerned that we might not have anywhere to spend the time but we did at the restaurant with no problem."

"Due to flight cancellations, I ended up being re-routed through Rapid City Regional Airport in South Dakota. This was my first ever trip there, and I have never visited a smaller airport than here. It has a total of 6-gates. There is one restaurant and one shop. I needed some food, so I purchased a chicken club wraps that was actually pretty decent. The staff was understaffed and over worked although they did try to deal with everyone respectfully. The food there is extremely expensive like a major city airport where my sandwich and fries with drink was $24. I could not see who was a bartender so I could not get a drink which was why they lost a star. When it came time to boarding the flight it was relatively smooth, and I was in/out of the airport in 2 1/2 hours on schedule. I would suggest that you do not rely on this airport for food and that you bring your food with you. I made that mistake and I needed something to eat. Other than that, I would at that it was a relatively pleasant experience all-in-all."