Red Wing - Arvada, CO

"Came with my Brother to Pick up his Boots for Work the Manager was trying to get him to buy a Cheaper Boot and Told him that his Voucher from his job did not Cover The More Expensive boots Another guy came and told the Manager not to do that to my Brother How SAD you gotta be kidding me Don't you know what Customer Services is? I don't even know how you are A manager you Truly Sucked"

"Came here to purchase new work boots. I was greeted about 5-7 feet inside the door by Larry. Larry's customer service was outstanding, and while he did attempt the upsell, he was very low pressure, as he made suggestions without pushiness. I was unable to complete my transaction due to a technical issue with my bank. I will be back soon, and I hope to do business with Larry again at that time!"

"I've never been to this location. I will never go there. I spoke with a so-called salesperson on the phone and they refused to tell me their name and hung up on me calling me rude for asking what Irish setter 8 inch waterproof boots they had in stock in the price. There were 15 in stock but she could not tell me the price or description on one of them and then hung up on me again calling me rude for asking about a product that they supposedly sell as a business. If you don't want a job then don't do your job."

"They were kind of pushy and didn’t listen to what I said felt good on my feet and didn’t overall they did help me out a little bit. I wish they would’ve helped me pick out my boots better because I would’ve got ones that were waterproof since I walk outside all day long now I’m stuck with boots that aren’t waterproof. I would’ve paid extra money to have the boots that would’ve fit my needs better."

"Been buying my boots at this location for 20yrs. Always had best service. Today when I said I didn’t know my size the sales person looked at me like I’d better go home & measure. Rather then measure she chose to look up previous purchases. Brings out a box, runs the laces & moves on to another customer looking at sox. They used to lace fit both boots to my feet, after measuring. They also used to oil before I left w them. Guess I’m used to paying $300 and receiving good customer service. Will not be back to this location. Sales person needs training, not reprimanding."