Starbucks

"People serving me were unenthused and not very friendly. they didn't call out my drink when it was ready, so I was sitting there waiting for it. I was not impressed at the customer service given."

"This is a great place. I just order coffee, so I can't review the food, but I do love the coffee. My friend and I come here fairly often, stopping in after a long walk. The baristas know us by now, they know our drinks, are so friendly and treat us well. I'd say the only down side is entering the store. It's a temporary camp zone, and the people panhandling often block the area of the sidewalk needed to get in."

"I went to this Starbucks last Sunday morning and I had a fantastic experience thanks to Alex! She was incredibly friendly and helpful, and she went above and beyond to make sure my order was perfect. She took my order on time and when I got there everything was ready. Alex is a true asset to the Starbucks team, and I highly recommend visiting this Starbucks! Kudos to Alex and thanks again for making my day on that cold Sunday:)"

"This branch would have earned 5 start on all categories if I wasn't treated as an outsider. I was not greeted, and the order taker was short with me, and neither he smiled. While the coffee quality was good, I, as a Muslim, felt unwelcome. It's important to note that the current conflict on the other side of the world should not influence how a Muslim customer is treated. All customers, regardless of their background or beliefs, should feel valued. Starbucks usually excels in customer service, and I hope this isolated incident doesn't reflect the brand's overall commitment to excellence."

"I came in with no hello from the crew, I had to relate my order 2 times to the guy at the cash register. Waited 10 mins for my drink. I never had such a burnt taste on my Carmel Macchiato in my life that I can't even drink it ugh!!!!!!!"