Kataluma Chai 1 West Flatiron Crossing Drive, Broomfield, CO 80021

"Drinks weren’t bad, the place is cute. It was my first time in, there was literally no one else in the shop and the person taking our order wasn’t friendly. I understand people have off days we’re not robots but Idk I ordered something random cuz the vibe was not it and I just wanted to be done with the interaction w them asap"

"Cute shop inside Flatiron Crossings mall. I previously had a Chai, and it was great. However, this past visit, I tried a white chocolate mocha. Was really disappointed. No coffee taste. Just tasted like really sweet milk. Espresso to milk/flavoring needs to be adjusted."

"Generally the drinks and the customer service are great. This evening I ordered a chai milkshake like I have plenty of times in the past, but this time the drink did not come out how it was supposed to. What she initially handed me was super liquidy and slightly warm. I handed it back and politely asked why it was so liquidy. She told me that she ran out of the already softened ice cream and could try to blend up some more in it to fix. I let her try to fix, but when she handed it back it was still really liquidy. I could tell it had a little more thickness to it but it still had the consistency of melted ice cream. She said it was the best she could do, and I honestly didn't feel like pushing it with her. I've never had anything that terrible made for me here in the past. My husband and I love going here and up to this it's been great. I don't like leaving a poor review for a place that I like, but I also feel like if you pay $10 for a drink, you should get what you paid for. If she knew it wasn't enough ice cream when she was making the drink, she could've just said so and refunded our money."

"Came in this past Wednesday and the woman working was so lovely, the customer service was absolutely terrific. I had several questions as I wanted to get some of the chai latte mix to go, and the employee was great answering all my questions. She gave me a few samples so I could decide what flavor I wanted to get, which was so so helpful and nice. I was happy to hear they make their mix in-house. I am so pleased with the bags I got and will likely be back when I run out. Would love some decaf of the low sugar blend ;) What a cute place!"

"Good coffee/tea, and good service. It’s in the mall so maybe not the most standard setting for a shop like this but they make the most of it and the atmosphere in the store is a lot of fun. A lot of really good choices!"