Restoration King 2336 East Platte Avenue, Colorado Springs, CO 80909

"Jim is incredibly fair, he literally saved me life making this restoration possible, whereas a competitor wanted to charge 3x as much. Very honest company with integrity, Jim is the very best person you could have working for you, but he might make off with your tools if they are pink. And there is Dave and Eric. Eric will make you laugh out loud, all are very easy going, and professional experts at getting things back to normal and better than before. 5 stars"

"They seem like good people, but I experienced a lot of poor business and communication skills across the board. I needed mold remediation. I went with them because it felt like they truly cared, and they used non-toxic plant-based chemicals. But there was a LOT of lack of follow through. I asked for documentation in the first phone call, but they forgot to send it until later. It took a week to get an initial estimate visit, then multiple weeks to actually get an estimate. Multiple promises were made to get it to me but I had to keep following up, getting more delays. Seems like there may have been personal issues for the estimator, and he was really busy, which I understand, but it would help to have better communication with accurate expectations set. The actual estimate was more than twice the amount quoted (ball-park) during the initial visit. Then another week before they could start the job. Those doing the work were amazing. They did a great job, working hard and fast. Going the extra mile. But there was zero follow-up from the project manager after it was done. I reached out with a question and I never heard back. Just received the bill. I guess they are so busy they don’t need to be good with business or communication? That’s what it seems like. Prices were better than some competitors, so if you don’t mind a lack of communication and longer wait times, they did great work."

"Took three months to do a job that should have taken two weeks. Oh wait, the job still isn’t done because it’s been a month since they left an incomplete job that will take 10 minutes to complete. Also refusing to send photos of the damage so I’m unable to work with my insurance. They do not care and seem to take little pride in their work."

"Jason and his crew are incredible. they have a crew that is skilled enough for what seems to be any job, and do it well and professionally at that! They are excellent at guiding you through the process and they get things dry so quickly! They are the company for you!"

"Cover your Stuff or they will just Paint right over everything. They took very limited care to cover the few things that were left in the rooms they worked on, including a brand new Washer and Dryer. They didn't even bother to move them slightly to paint behind, and rather just sprayed up to it, not bothering to cover it. I was told they would cover everything that was left, but they took little care to take care of that. I cannot recommend this company based on this experience."