AAA Service Plumbing, Heating & Electric 14998 West 6th Avenue, Golden, CO 80401

"We had a water heater replaced last fall. Just ran across the technician’s card again to leave feedback. I can’t say enough about Joe S!!!! It was an emergency replacement and he came late in the day. Had to find the correct water heater since the best one for our home was not on the truck. He installed into the late evening and was so courteous and helpful. The work was excellent and he was such a lifesaver. Top notch customer service and work! Thank you."

"Worked with Jacob and Cesar to get the wiring in our 100 year old home updated after old wiring finally bit the dust. They were informative, nice, and great to work with. More updates/upgrading to come in the future for our home and we're definitely going to be working with them again! I'm giving them 4 out of 5 stars for the great work! Only one star removed because it did take a while both times to get seen, but they are worth the wait and every penny!"

"We hired AAA to install a water heater last year and fix some challenges with our boiler. All of our equipment was 25+ years old. They did a great job. They are in no way the cheapest service provider but they are thorough and very responsive. We had one of our control boxes that we didn't replace last year go out causing our bedroom to be very toasty. We called AAA and they sent someone out the same day. That would be miraculous in the Denver area, but we live in the mountains. Roman came yesterday to scope the job and he is terrific. He needed parts that he didn't have on his truck and had someone return first thing this morning. Caleb Price came today to install everything and worked very hard to get everything just right. He also installed 3 new thermostats and helped me program each of them. He is also terrific! I gave them 5 stars because of the quality, friendliness and responsiveness of their service team."

"I am so disappointed that I have to write this review, as I have used AAA for years and had service programs from AAA on all my personal and investment properties. I am in real estate and leasing, and have referred and given their name out to so many clients, and now it is so important for people to know how very disrespectful, distrustful, deceitful, and dishonest AAA has become. I was made to believe, by Ashton at AAA , that a leaky kitchen sink would require the total and complete water line replacement, for a repair cost a $8,500. I authorized that project. Ashton was in charge of managing the project and told me it would be necessary to cut a hole in the ceiling the size of a sheet of paper (about 8.5 X 11); I authorized that, and knew that they wouldn’t be patching or painting that. But as you can see from pictures that is far from the damage and destruction that was imposed on my property, alongside the excessive amount of electrical damage to the room itself and to a treadmill and elliptical machine that were also a total loss in this project; none of which anyone at AAA will take accountability or responsibility for. Their claim was they “nicked” a water line and that is just what happens. As a result, I was left with a hefty $8,500 repair, 2 totaled fitness machines, a gigantic hole in my ceiling, and a $450 cleaning bill to clean up after it all. Mike, the plumbing supervisor promised to visit the property, extending the offer to make it right, but after several appts made, was a complete no-show for all 4 follow up appts. Now over 2 months later, AAA has no interest in making it right. I will be telling all of my clients to discontinue their service plans with AAA, and I suggest you do too."

"I had an outstanding experience with the men here at AAA. I needed a lot of work done in a short amount of time! I was truly a damsel in distress and needed help. Upon purchasing my first home and living here alone, I was quickly made aware that I was in over my head by previous shoddy work and bizarre science experiments from previous owners. Fortunately, that is no longer the case! These guys did a lot for me, including a garbage disposal replacement, hot water heater replacement, and an extensive addition of 4 mini splits to solve my heating problem! Kris did an excellent job of replacing my garbage disposal. I called in for a simple repair, and he was honest about the situation and recommended replacement. The costs were up front and I never felt like I was being pulled in one direction or another. He was kind enough to look at my water heater while at this job, and was able to come in the very next day for replacement! The previous tank was installed incorrectly (per my home inspection) and he noticed the problem without any prompting. Incredibly honest and genuinely impressive guy - he gave me a wonderful feeling and I’m so happy that he did the work for me! Jose was the lead for my mini split installation. He gave me an upfront and thorough explanation of the problems in my furnace, as well as all the possible solutions including price. I felt very taken care of and felt like I had all the information I needed to make my decision. We spent plenty of time going over everything so I didn’t feel rushed or pressured. Rod and Case did the main installation for the units and I felt very comfortable having them in my home. They kept me informed and involved and allowed me to make decisions, which is an important value of mine! It was a very big job that needed to be done in a relatively quick time frame so I appreciate their cheerful attitude and perseverance to get it done right! They did a wonderful job and I’m absolutely delighted! The electricians Andrew and Matt on this project (pictured) did a great job of making sure the wiring was properly installed, secured, and connected. We weren’t sure how the condensers were going to work with the amount of wiring necessary, but they figured out a way that was both functional and not horrendous to look at. They were understanding of my situation and took special care to walk me through the process for future repairs. Overall, I am thrilled that I just so happened to call these guys for help with a stuck garbage disposal. It turned into an amazing project that makes my life easier, and that’s all we want in the world, right? Thank you thank you thank you to the men at AAA! You guys are the best!"