United States Postal Service 485 Clinton Street, Ridgway, CO 81432

"Very friendly staff. I always try to go in if there isn’t a line otherwise you might be standing there for awhile since they are understaffed. So either be patient or come back when they aren’t busy!"

"I paid over $200 to expedite a highly time sensitive passport application here. I received the entire packet back four days later marked return to sender because the Ouray post office FORGOT TO PUT THE POSTAGE ON IT. I can’t believe the incompetence."

"The best post office! They take extra care and are always friendly and helpful - I even snuck in a few minutes past closing and they still helped. We use our box number as our extra 4 digit zip and never have a problem getting our mail."

"I have lived in the same house in town for close to 20 years. I live 4 blocks from the post office on the same street as the post office. We have a small business and our residence there, but our mail is not delivered to the residence. We are forced to have a P.O. Box. That’s fine, but if our mail is sent to our residence address (friends, businesses, orders, clients). The post office sends that mail back to the sender. Many times we do not know for a week or two that this has happened. Many businesses will not deliver or respond to a P.O. Box. I have asked at the post office how we can remedy this problem. Reactions through the years have run from being scolded and told to put the correct address, to them just putting mail in our boxes like they know us. Or nothing happens and I get the blank stare. The confusion is with the post office. No amount of talking makes any difference. It’s a stone wall. I’d love for this to be worked out but has been an ongoing problem for 19 years. And is currently happening again. Who can we talk to to make this work? It never goes further than an exchange at the counter."

"I have not received any of my mail. I did an official temporary change of address in early December and have RECEIVED NOTHING. In fact all of my packages and mail have been returned to sender without notifying me. I only learned through the senders. Additionally several of my packages have not arrived still from Christmas, all sent USPS Priority. I had one finally arrive to my sister with a giant hole in it and soaking in the rain (the package contained children's books for my niece). I can't get through to the main Ridgway office and have been put on hold. I'm going to be filing a complaint with the main office. I'm pretty upset how poor the service is and will not support the post office after this."