United States Postal Service 1000 Railroad Avenue, Dolores, CO 81323

"I was notified that my pkg was at the post office. When I went to pick it up, the clerk didn't go look but said it was returned. It was lost. 5 days later, I was informed that it was still at the post office waiting for me to pick it up. This was pure laziness and a major inconvenience, because I had to order the product again. No apologies from the PO."

"What is the point to informed delivery when you get a message saying package ready for pick up parcel locker and 30 minutes after i stop and am told nope hasn’t been put out yet that it couldn’t have been that long ago that I got the message. And the point? Text says it’s in a parcel locker but I came to soon. This is an on going problem and it needs to be corrected. I understand shortage of staff but don’t tell us something is ready until it’s ready. I shouldn’t even need a PO Box as I am in city limits. All packages no matter the delivery company ends up at the PO and they have enough to deal with handling their own packages dont need other carriers items. Someone needs to figure out how things are going to be delivered. We shouldn’t have to guess"

"Good job pat yourself on the back ,twice in two weeks. We've lived here for two yrs and this is the worst service from a post office ever . First my pkg get thrown out of the carrier and into the gate that was one thing because my pkg was ok. This time is a big fat NO!. YELLING AT MY DAUGHTER AND UPSETTING HER IS NOT OK AT ALL !. get it together, if you don't like your job find another."

"Always feel welcome and that my postal needs are taken care of quickly and professionally. Jina, Jeff, and Grant are so friendly that I always leave there with a smile on my face."

"During the nearly 20 yrs I have lived in Mancos, the postal workers here have always been very kind, knowledgeable, and professional even during the chaos of the pandemic and staffing shortfalls that have impacted this location recently. They never complain. Keep up the good work!"