Liberty Tax
1457 Florence Street, Aurora, CO 80010
Hours open
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
10:00 AM - 4:00 PM
Photos
Location & Phone number
1457 Florence St, Aurora, CO 80010, United States
About the Business
Liberty Tax is a financial institution located at 1457 Florence Street in Aurora, Colorado, United States. We specialize in providing tax preparation services to individuals and businesses, ensuring that our clients receive accurate and timely assistance with their tax filing needs. Our team of experienced professionals is dedicated to helping you navigate the complexities of the tax system and maximize your returns. Trust Liberty Tax to provide you with reliable and efficient financial services.
Reviews
"Very unprofessional and you can never get ahold of them. Place feels like a daycare with staffs kids and dogs running around. If your looking for a place who cares about doing your taxes right and answers all your questions…. Find a new place!!! Nada professional. Busca otra lugar!!!"
"I haven't got my taxes yet and can't get ahold of anyone"
"This place is very unprofessional I would not recommend doing business with Mike, he has an integrity issue! Mike sets appointments with us and doesn’t follow through. All we wanted was our taxes completed and we are still waiting. My husband and I mailed our original tax documents to him 6 weeks ago and our taxes still have not been filed. He ignores our phone calls, text and emails, his staff is a complete joke they lie for him as well. Mike has staff so if he doesn’t want to do our taxes I don’t understand why he hasn’t designated anyone else to. We are exasperated with trying to get a hold of this guy, this is poor customer service, if you want great customer service and want to be treated fairly stay away. I know for a fact he doesn’t treat all his customers this way, he totally disrespected us, and has no intention on handle this issue the professional way!"
"I’m not sure why we had such a horrible experience, since we were suggested to go to mike “he’s the best”. He half way filed our taxes and promised many times to fix it and complete it. I’ve been calling for almost a year explaining my story over and over . Most of this year Maribel has been telling me mike is out for a family emergency. We have been so understanding until about two months ago when I needed answers about my taxes. Maribel has asked for my number 15 times this year because she promised to call back. When I brought it up this evening she told me I should have came inside the store instead if nobody called me back. This is the same girl that told me mike has been out for a family emergency and she has to talk to him first before she can help me. So wth will I go inside of the store to waste my time after you promised me so many times to call back? To come in the store and yell at you , I’m not sure why she made such a terrible comment. This experience has been the worst. I feel like we were just another pay check instead of a valued customer . I legit had issues with my taxes that they promised they could handle and not one person remembered me or my problems. I seriously wanted to give this place a chance but I feel like I’m worse off than when I walked in. Maribel needs to learn better customer service. Especially since I have been nothing but nice all 20 times that I’ve called this year and now I’m frustrated, surely if she was in my shoes she would be just as frustrated."
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