Tool & Truck Rental Center at The Home Depot 3870 Quebec Street, Denver, CO 80207

"Jim is horrible. The worst customer service I’ve ever experienced. I booked a rental and and got a text the rototiller was available. Showed up and Jim couldn’t explain to me why the 5 tillers sitting in the aisle couldn’t be rented. He offered no explanation or help refunding my fee for the rental. Jim needs to retire or get a new job if he hates customers and his job so much."

"Horrible service rented equipment and twice it didn’t work second time they made me waste my time from another site to go because the we’re refusing to exchange the tool. Making me waste a whole crew time waiting on equipment and made me drive and 45 to be able to get the tool. The service was horrible!"

"This was the worst experience I've ever had at a home depot rental department they rented me a machine. I brought it back and looked exactly like it did in the picture when I rented it and they charged me $200 and I needed to go pressure, wash it and we're totally rude didn't care about anything. Was having issues with my pro purpose on my phone. And they told me nobody gets pro perks on Reynolds. Basically go away, pay the bill and go away. Not very happy for somebody to spend a lot of money at home, depot."

"I''m only giving this two stars because the equipment is good and at a reasonable price. One attendant who should have been in a nursing home long ago and seemed to know nothing about checking out. Long line, no help with picking equipment. Got a manager over, who said she couldn't pull anyone off other lines to help. Then 5 minutes later as the line grew longer she came over to help. The geriatric checker still working on the first customer. Will NEVER rent here again."

"Reviewing this location tool rental customer service experience, nothing to do with cleanliness your products. Tried to rent tool this morning, called in advance, gentleman says yes I'll save it for you what's your name, arrive to find that his counterpart rented it to someone "a little bit ago." Because of this, I'll shop here for convenience when I know where I'm going, what I need, but will avoid this location for anything that requires customer service. I get great customer service at Home Depot S Colorado Glendale, however weekend isn't the time to go."