The Children's Place

"Our cashier was very kind, she helped me with signing up for discounts, she was very patient and had a great smile! My girls were so exited to get new clothes, sunglasses and jewelry."

"I selected several items. When I went to checkout, discounts were less than advertised in store so price was higher than expected. When I pointed this out, they told me they were busy and hadn't had time to change the signs and would not honor the prices advertised in store. Very dishonest practice, so I left without my items will not shop this brand again. I assume the employees were overworked, but if corporate doesn't hire enough staff, they should honor advertised pricing until staff has time to fix."

"Very incompetent and rude staff. Their computer froze after I paid and one of the staffs, Sydney just sat there and asked me to wait and said there is nothing they could do. She didn’t call her manager or anyone to fix it. After waiting for about 20 minutes I asked her if someone was going to fix it, she simply walked away. This woman should not be working in customer service. I would give zero star if I could. Never shopping at Children’s Place again."

"I received a bunch of clothes as baby shower gifts from family and friends. I went to exchange a few items and was told that without a receipt I can only exchange the items for exact same item in the exact same color but a different size. I explained I had received a few multiplies and was told by the manager to ask my guests for the receipts. Seeing as it is a gift I feel it is rude to ask for a receipt to return something and on top of that I was not entirely sure who got me it. He then said I should ask on Facebook who got it for me which I think is even more rude. I don't think it was appropriate that he suggested that but I don't blame him. It's not his policy. I then emailed Children's Place customer care about how they should consider revising their exchange policy since most stores will take the exchange for any item in their store if they have the original tags and what had happened. They emailed me back saying that I should ask my guests for the time and date of purchase, the location, the amount, and what they paid with so that they could locate the original receipt. I explained once again that I feel that, that is rude. I do not want to exchange these items since their exchange policy does not allow it and have since given them to Goodwill but I do not think anyone should shop there and if you do please be sure to give people gift receipts just in case. I have shopped here for many gifts but will never again because I never knew that was their exchange policy. Unfortunately I never got gift receipts for those gifts because I assumed the exchange policy would be similar to other stores. I am writing this review so other shoppers know. They have never told me that before or else I would not buy gifts there. Thank you"