Floor Coverings International

"I have to share that the customer service with this company is the best I have ever received. We got brand new carpet about 18 months ago (Mick was the best salesman!) from Floor Coverings International and about 3 months ago we noticed the carpet was lifting and causing ripples in our two bedrooms...I called and spoke to Amanda who was so kind and connected us with Stephen who worked with us to have his team come back out and re stretch the carpet. With the holidays, we were flexible on repairs/dates... Jose came in this week and let me tell you, the carpet looks brand new! They did such a good job (they cleaned up, on time, professional) and fixed the problem at no cost. They truly have a customer for life! Thank you guys so much..."

"I would like to thank Amanda for her professionalism, honesty and kindness in helping me choose and get in the best carpets to fit our needs while being on a very tight budget and time frame after buying a house. I could not be happier with the results! We got the malibu 3 in Garden Rock. I love it! I truly felt I was in good hands. The gentleman that installed them Scott and his helper (sorry I didn’t catch his name) were amazing also. I definitely will be using their company for any flooring projects I will need and I will definitely recommend them to all my friends. Thank you floor coverings international!"

"My wife and I had planned on replacing the original carpet on the upper level of our house for a few years. We visited with half a dozen flooring companies. The very first person we worked with was Amanda from Floor Coverings International. In my experience, you often don’t go with the first option. In this instance, Amanda set such a high standard that everyone else paled in comparison. Amanda took the time to listen to what WE wanted. We have hardwood floors on our main level. We weren’t all that interested in putting them throughout the rest of our house. We have a young daughter and two dogs, and we wanted something maintenance-free. Amanda didn’t push us for hardwood like all of the others did. Again, she listened and helped us choose what we wanted without pressure. Sounds straightforward enough, and we moved forward with the project. No sooner than we did so, we had two solid days of rain at our house. The storm flooded our basement and ruined our flooring entirely. This happened to coincide with Amanda visiting for final measurements. Again, Amanda stepped up and took time out of her schedule to go through a different level of our house to discuss our options for replacing the now-damaged flooring. This all occurred during the busiest time of the year for flooring companies. Amanda, Steven, and the installers took on two projects with essentially no questions asked. If we had gone with another company, our house would have been a disaster for months. That was not the case, and it is a testament to how choosing a local small business in a scenario like this can make all the difference. As for the quality of the products and installation, they also met the above expectations. We have a very unique basement space with several different floor coverings. Amanda went over and above to help us understand what we wanted and helped us find flooring options that really took our space to the next level. The upper level was completely transformed with the LVP that Amanda helped us pick out. Now that everything is back in its place, we couldn’t be more thankful for this entire team."

"This was a very enjoyable project. They were fast and I'm very happy how the project came out. You will get a better product from Floor Coverings International. The thickness of the flooring is 20mm over the standard 6mm. It is more expensive, but the flooring will last you a lot longer and you get an amazing warranty."

"So thankful that we found your company. What started as building a wall and installing flooring turned into replacing the majority of flooring on our main level. Mick came to our house to meet with us and discuss our needs. He showed us flooring that he though would be the best value for the money spent. He brought samples to compare which were large samples that actually represented the variation in the flooring. There were no surprises in the entire process. Robert and his team showed up each day as expected and the work they did was meticulous! They were kind and respectful while they were working in our house. The floors turned out so amazing! I'm so happy that we consulted with Mick and his team to select flooring and also complete the install. We will definitely utilize his services again when it is time to move to the next phase of house improvements! And I would highly recommend him to anyone looking at replacing any type of flooring! You will not be disappointed with the price or the quality of work. Thank you again for our beautiful floors!"