HomeGoods,

9575 East County Line Road, Centennial, CO 80112

"I love shopping HomeGoods but this location was a complete disaster. You couldn't get down many of the aisles because of the amount of product on the floor and in carts. It made the trip unshoppable. The kitchen section has large boxes of product for you to dig through. Very disappointing trip. I was too overwhelmed to try to navigate the store."

"Thoroughly enjoyed shopping at this location, a few days ago. There were numerous employees available and they were all super helpful and welcoming. Location was clean and well organized. Most definitely the best Home Goods that I have been into. Was killing time, waiting for a friend to meet me for dinner. Had the opportunity to see how the management (Spencer) interacted with the staff and customers and Spencer was extremely professional, kind, dedicated to helping me as a customer, as well as his team. I came in to return an extremely bizarre horse head statue, that was purchased by an unfortunate very senile relative of mine. The darn thing was nearly frightening to look at, it was sooo unpleasant. So, she of course, no longer had the receipt, the price sticker, and she pretty much did not recall purchasing the thing. I had seen a Home Goods price sticker on it for $49.99, originally, which was now removed, I suppose by her. So, I am standing at the register with the terrible bug head, no receipt or price tag.and Spencer quickly came to help. I apologized and briefly explained the situation. By this point, I was anticipating just donating this “treasure” to Goodwill. And I told Spencer my planned resolution. However he very politely, helpful and with great respect and kindness, he went online on his phone, on the HG website, and offered me a store credit for the $50 thing. That was intense customer service, and truly appreciated Spencer, for going so very far and beyond. Goodness knows, what new “find” Mom will most likely use the store credit on. I will be certain to keep the receipt!! So, the store was clean, organized, well stocked, and thanks to Spencer’s obvious hard dedication and coaching, had fantastic employees on his staff. Best HG and so blown away by my interaction with Spencer."

"Dirty store and unkept, especially the bathrooms. I’ve been to a lot of HomeGoods locations and this might be the worst."

"Good selection of items. Not the best home goods but they are all different. As I was checking out I noticed a chip on the shoe rack I was purchasing. I sadly pointed it out to the cashier that just so happened to be the manager as well. His response was “if there’s anything wrong with it you know where to find us and you can bring it back and we’ll take care of it.” I really liked the shoe rack & it was the only one in the store so I just said okay. Not the response I was expecting from a manager, I thought he would’ve tried to see if there was a different one or offer me a discount for the damaged product."

"Cool store. Nice staff! But the bathrooms were a bit dirty. Definitely have some old grime on them. It would be great to see cleaner bathrooms in 2022. Changing table ✅ Automatic toilets, sinks and soap ✅"