R&R Windows & Doors

"Five stars plus all around. I can't say enough great things about this company. From my initial inquiries through my parts purchase and installation impeccable customer service all around. Starlene helped me out on the phone answered many questions, and made sure I ordered what I needed. I needed special springs and parts to repair my wood double hung windows in my family log home. Their 'text line' support even answered a question on install I did myself after I purchased and received the parts. I still have more orders to place to finish my projects; and I will be back. Wonderful company and awesome staff. THANK YOU R AND R!!!!"

"Brittini was exceptional! We had great difficulty matching our existing openers but she refused to give up and her persistence paid off as she was able to find a perfect match. That made the install go quite easily and we are more than pleased with the end result. I stand in awe at the level of customer service that R and R provides. They are to be commended for their efforts to provide their customers with the openers that they need. We highly recommend them and will not hesitate to use and recommend them in the future."

"I received impeccable customer service from Star as I worked through buying corners to try to fix a broken Hurd screen to deciding to order replacement screens instead. She always answered my emails in a timely manner and gave me the information I needed to make my buying decisions. I would highly recommend using R&R Windows and Doors. Update on 4/15/2021-I ordered two replacement screens using the directions for measurements on the web site. The screens were about 3/8" too big and didn't fit in the window. Star told me they could cut down the screens for me. I live in Breckenridge, Colorado, and the R&R Windows and Doors office is in Denver. I dropped the screens at the office on the way to an appointment and was able to pick up the modified screens on my way back to Breckenridge late afternoon. I was impressed with this level of customer service, another reason I am recommending R&R Windows and Doors as a place to buy Hurd replacement screens."

"I was blown away by this company's amazing customer service! I had been struggling to find a replacement multipoint lock for a set of French doors in my home. I had called dozens of stores, looked at nearly a hundred websites and had a local locksmith come and see if he could do anything. Then I found R&R. Starlene was amazing, right away I could tell she genuinely wanted to help me. That was so refreshing after previously speaking with so many other people that couldn't have cared less. Star took the time to find me exactly what I needed. She was an absolute pleasure to work with and I found her to be very knowledgeable. I highly recommend this company."

"We love Sierra Pacific windows but recommend looking for another distributor. We spent $25K and had multiple issues 1. Two windows were ordered but missing which delayed our project several weeks. No aplology. Windows added - luckily we caught it. No customer service - never followed up or thanked us at all. Then, Star harrassed our contractor for final payment before our order was complete. She is terrible!! Left messages for Rob with no return calls. They even filed a lien on our property. If a company is so cash poor, they should plan better. We built a new home addition with no issues from over 15 other companies. In fact Lowe's was late 2 weeks and stood behind their order/commitment and gave us a 25% credit for the inconvenience. Wish we knew R&R would be the worst service before spending $25K."