Massage Envy 3254 Cinema Point, Colorado Springs, CO 80922

"Would not recommend as they have predatory business practices and make it difficult to cut ties with them. I purchased my wife a 6 month subscription. This was something I told them when I ordered - I only want to do 6 months. Well, they continued to charge me a monthly fee after those 6 months. When I contacted them, the people on site told me none of them could cancel my membership (but they could certainly sign me up) and that I needed to fill out a separate form that someone from "corporate" would review and take action on. This is a scam. Oh... and all those extra months I was charged? I lost them a few weeks after I cancelled. Because according to Massage Envy, when they overcharge you for their services, it's up to the customer to take the time out of their schedule to get all those massages before their evaporate from their system. Never again."

"I’ve enjoyed my experience coming here so far! Lesley is an absolutely fantastic massage therapist! She’s able to get really deep into my problem areas and makes me feel unbelievably amazing and relaxed. My body feels so much better since having her work on me. I even booked a 90 min for next time!"

"I booked an hour appointment for 4:30 and arrived there early as asked. I’m new so I didn’t have a preference on the masseuse but I got booked with Cody. I asked for a firm massage. I didn’t get that. And when he was finished I made it a point to look at the time because I felt it was short.. which it was. I was back in my car by 5:30. Charging for an hour massage and not getting the full hour was disappointing. I got the impression that he didn’t want to do the massage because I needed a firm masseuse. I will never return. I felt techniques were lacking. I left with no sense of relief from my back discomfort. It was basically like rubbing oils on my body and I was done. I will never come back to this place."

"All my military people STAY AWAY from this location! Read the 1 star reviews, I wish I did. I had two appointments scheduled for today at 12pm and 1:45pm but someone decided not to do their job and both appointments had been cancelled without my knowledge. The rep I spoke to on Friday to update the phone number on my account didn't actually update it like she said she would on Friday. She created a second profile that I had no knowledge of, so the wrong number that received my confirmation text cancelled BOTH of my appointments. You had ONE DAMN job and still managed to drop the ball. This screw up is beyond ridiculous. If I could give this place no stars, I would. Message envy is a joke."