Shandy Clinic - Helen Hunt

"Don’t waste your time. They will do an assessment and even though they have no availability on their schedule they will put you on a waiting list to start services. After 6+ moths they will discharge PT and make you get a new referral to then make you need a whole new assessment. When being on the waiting list they will never call you even though they have availability. I called towards the end of my 6 months to see where I was at on the waiting list and they then told me the availability they had but I needed a new referral to start services."

"Where do I start …. Shandy clinic is all about money . The billing team seems to be incompetent . A year ago, when I first started my child in the clinic I had my card on file for autopay. They were charging my card when the therapist would call off or if my child wasn’t there. I asked them about the issue and they stated they would return the money , however they never did and put it on my account as a credit . Fast forward to a couple of months ago, shandy clinic over charged me about $500. I ask for a refund instead of a credit and I was told by Carla the billing manger “ I don’t have to give you back your money”. They will be sure to charge you , but when it’s time to refund the money there’s so many excuses. Also, the clinic manager at the woodman location threatened to end services , even though this was a mishap on there billing department.LOOK AT ALL THE REVIEWS ABOUT SHANDY BILLING . I WISH I WOULDVE TOOK THOSE REVIEWS INTO CONSIDERATION!"

"Completely misdiagnosed my daughter. Wasted a lot of time receiving treatments for something that did not apply. They get 2 stars because the therapists are really nice people. Never had an issue with customer service."

"I absolutely love this place. I have been bringing my son here since August and have had an overwhelmingly amazing experience. Everyone that we have met at this facility shows genuinely caring, loving, compassionate and kindness to all clients and family. I always feel welcomed and never worry about feeling rushed or ignored when express my concerns. They are always helping my son work through his tough days and he feels comfortable and loves everyone he interacts with. I am so thankful to have been referred to this place and thankful for everything they do for my son. I know that some day we may graduate from here and that will be a very sad day. Mr. Angelo at the desk is an amazing asset to this clinic. He is always happy never without a smile in his face and never seems put out when asked for something. He is always listening even when you just babble on."