Kaiser Permanente Aurora Centrepoint Medical Offices

"I've been a Kaiser member for years and have always admired Michelle and her amazing customer service skills. She is always in good spirit, says good morning, thank you for your patience, thank you for being a Kaiser member, I mean she goes above and beyond. She has become family! I feel honored to be a part of the KP fam and thank her so very much, Michelle for always making me feel special and treating me with so much kindness and respect. KP is lucky to have you on their team!"

"I've been through something of an ordeal and feel that I was well taken care of by everyone I've worked with. I also had a procedure done at St. Joe's Hospital, and as always, the staff there were friendly, caring, and attentive."

"Dr Price was engaging, knowledgeable, and very personable. She explained everything, listened well to my concerns without judgement. She spoke about her area of expertise while explaining that Dermatology would have most of the answers and possible solutions as the issue is a skin disorder. She confirmed the original diagnosis and went over the medication options in great detail. She was very professional."

"Thanks to Michelle P for being a wonderful pharmacist and assisting me today. She was so helpful and also SO PERSONABLE! Even though our interaction at the pharmacy was less than 5 minutes, she made me feel like we were great friends. I will definitely be watching out for her every time I am at the pharmacy. She might be my new favorite person. I have a unique first name and she made sure to ask me how to pronounce it because, “That is the name your parents gave you! I want to call you by your correct name.” One of the best and kindest interactions I’ve ever had."

"The pharmacy Tech Michelle always makes me feel welcome knows me by name and not by my card. Ask how my daughters are doing and is always helpful cheerful and happy she makes the entire experience a lot better, and truly makes me feel happy and I have Kaiser. I don’t like these kind of responses, but she goes above and I figured I said as well. I’ve been going to this pharmacy for quite a while now and it’s always a pleasure experience and Michelle makes that happen every time I come. So thank you very much Michelle and pharmacist that always sass in filling the prescriptions and making it a pleasant experience."