Carbon Valley Eye Care (24/7 Emergency Care)

"I'm 50 years old and this was my 2nd eye exam ever, so I was still trying to figure out what I didn't know about the whole process. Dr. Kiyota explained everything in great detail and presented me with options that I didn't know I had. She is very nice, personable, and professional. Her assistant was very pleasant to work with also. Sorry, I forgot her name. When it came time to pick glasses, Gabby was awesome. I'm a bit OCD and she was very helpful, kind and patient as I tried to find the best pair for me. The entire experience was pleasantly surprising and I look forward to years of amazing eye care from CVEC."

"Dr. Kiyota is the best optometrist! She is knowledgeable, professional and kind. My whole new patient experience at her office was great - thorough exam and newest technology. All the facilities were clean and modern. Highly recommended if you want the best eye care in Colorado!"

"These guys took really good care of me as a patient of theirs. Though they were quite busy (my fault since I chose an evening appointment), I still felt like I was acknowledged and they asked me lots of questions regarding my eye health and even got to know me as a person. They have a nice selection of glasses and they even asked what style I was looking for and helped me pick some out. I don't live near their location but I would travel again to get my eyes examined by them. Highly trustworthy specialists!"

"This is hands down the best Eye glasses experience I've ever had. I had been going to America's Best for most of my adult life because I didn't have Eye insurance, and I can say that you truly get what you pay for. Dr. Berger was incredible! He is so knowledgeable and a great educator. You can yell that he loves what he does and values your imput. I was having a lot of Eye fatigue wearing my glasses and he adjusted my prescription and gave me multiple options to try in the future as well. My Optician Fawn was so lovely and knowledgeable as well. She took the time to help me choose frames and talked about my lifestyle to help me choose the different lense options based on my prescription. I am so impressed. I had such a great experience and highly recommend to anyone who needs to see an optometrist."

"My family and I have been going to Dr. Berger and Dr. Koditek for several years (long before they opened this office in Frederick. I do highly recommend them both however I cannot say the same for the office staff or the lab that makes their lenses. The glasses I purchased were loaded with all the extras (anti-glare, anti-scratch, polycarbonate, photo sun, etc.) however within a year I noticed that the lenses seemed cloudy and no amount of cleaning made it better. I took them to the office and they replaced the lenses under a 2 year warranty. Thought everything was good. Unfortunately when I went back to replace them again for the same issue (called crazing) I was told that they couldn't honor the warranty on the replacement lenses as the warranty only covered the first pair! Worse yet, the woman I spoke with insisted that the only way that this would occur is if I left them in extreme heat which I had not. It didn't matter, she insisted that "everybody does this when they take them off and leave them on the dash" (something that I never do!). It didn't matter, she was convinced that the issue was mine and only due to my leaving them in a high temp environment - couldn't be anything else! Interestingly my record showed these lenses being replaced twice for this issue and somehow I don't have any recollection of that. I suspect that it really is a quality issue with the lab that this office uses as I purchased a different set of glasses from an eye doctor in Firestone (scheduling issue trying to get in with CV Eye Care) and haven't had any issues with crazing of the lenses for that pair. My wife recently took her glasses back to CV Eye Care for the same reason (first time) and they replaced the lenses without any issue (she spoke with someone else). The lack of customer service from this woman and the real possibility that they are using an inferior lab for their lenses makes it clear to me that I should take my business elsewhere."