Massage Envy

"This Massage Envy location has the best massage therapists and customer service!!! I can always book a massage and if it's full, I can call them or get on their cancellation list. The staff is super accommodating and nice. Thank you for making the experience the best!!!"

"We finally broke the code on getting appointments and now we stop in on the 1st of the month to make appointments for the next month (within hours of the schedule opening) with Kelli and Chandra for massage and Reese for facials. We are still working through our COVID backlog of member credits. Reese has some great facials that use 2 credits. Too soon to tell if I see any actual difference, but they feel and smell wonderful!"

"The whole team at ME Highlands Ranch are so good at serving their clients. From the front desk to the therapists and especially the manager. Great follow up and attitude. I’ve been to many ME locations and this one is far superior than all the rest."

"I've been a member for a very long time. I have a lot of massages "saved" because I couldn't use them during a medical period of time. I'm trying to use them now, booking twice a month but.... if I don't call on the 1st of every month, I don't get an appointment all month! They are short staffed by at least 10 therapists. Members suffer. We have to pay for our monthly even if we can not use it. This is really not fair. I want to use all of the massages I've paid for and then find a different solution."

"It is near impossible to get an appointment. They say the best way to get one is to get on the cancelation list and they call if one opens up. That usually gives very short notice. If you call at the beginning of a month it will be 2.5 months out for an open appointment. If you wait to later in the month you will likely not get one at all. I have finally canceled my subscription due to the complete frustration with the scheduling. They are happy to keep my money even though they are not able to provide services. It is not just this location, I am open to going to any of the 3 closest to me and I still can't get in within a couple of months."