Arvada Eye Associates 7950 Kipling Street, Arvada, CO 80005

"I have been a client of Arvada Eye Associates since 2019 and a patient of Dr. Smedley since he bought Dr. Duvall's practice. Whilst I had a good experience with Dr. Duvall, it has been very refreshing to have new blood in the practice. I have been under Dr. Smedley's care for cataract surgery and could not have asked for a better experience. Dr. Smedley is definitely a people person. He does not rush you through; he took take time to discuss my cataracts, the surgery and recovery, and the various lens options. He provided in-depth answers to my questions about the benefits and downsides of the various "hi-tech" lenses on the market. This summer he operated on both eyes and the results have been nothing short of a miracle; I had no-post operative issues and am now essentially glasses-free for the first time since the 7th grade (and that was a LONG time ago!)."

"UNACCEPTABLE TREATMENT SO BEWARE! My husband and I have been patients for well over 25 years. During all the visits we've had with Dr. Duvall, there was only one time we had to wait. Since Dr. Duvall is now retired we now see Dr. Smedley. He is very consistent about being at least 30-45 minutes late every time! Suggestion: don't make your appts so close together so you stay on time. Yesterday I arrived at 2:55 as my appt (for tear duct plugs, no exam) was scheduled for 3:00. I asked the receptionist how delayed he was and was told "at least 30 minutes." (Mind you, she didn't volunteer that information to me.) At 3:40 I was called back. After arriving in the exam room I asked how much longer before Dr. Smedley would see me. The technician checked and I was told "at least 15 minutes." Well, that turned my appt from 3:00 to 4:00. THIS IS UNACCEPTABLE! Time is valuable to all, and to sit and wait is unacceptable. We have to take time off from work. (From what I can tell, the other doctors in the practice don't seem to run behind.) My husband and I have decided to go elsewhere for our eye care. i WOULD GIVE NO STARS BUT THAT WASN'T AN OPTION."

"I am absolutely jazzed about the amazing customer service I received at Arvada Eye Associates. Frankly I was shocked by some of these reviews. I wonder if some individuals were just plain frustrated with our times. My experience was reflected nothing like what I read. I had a refreshing informative visit. I have had several visits as I am having eye lid surgery on July 24, 2023. Excited by a bit scared. I also purchased glasses. I will share pictures of before and after my surgery. Dr. Smedley and his staff were efficient, friendly, professional, and very thoughtful. I cannot say enough good things. I feel when you are trusting anyone with your eyes and having eye surgery it is imperative to take your time and feel comfortable. AAA service. I will be sharing pictures soon. I bought a couple pairs of cool glasses, love, love, love. Thank you team."

"Dr Smedley is relatively new at Arvada Eye Associates, having been added to the staff when Dr Duvall retired. I recently trusted him to perform my cataract surgery and found him to be caring, efficient and thorough in all phases of my care. And I have been more than satisfied with the results! I would recommend his expertise without reservation!"

"My husband and I have been with Arvada Eye Associates for years with Dr. Duvall. When he retired Dr. Smedley took over our care. Every appointment is an hour or more wait past your appointment. When you do get to see someone, you actually see a technician for most of your appointment and everything is rushed through because he’s so far behind. Last visit with my husband, they didn’t even finish his appointment but told him to return and finish during my yearly exam. I show up for my exam and after 30 minutes of waiting they announce Smedley is running 45-60 minutes behind. I have macular degeneration and I want a doctor to do the exam not a technician. So sadly, I will be looking for a different practice. I just can’t recommend this doctor if you’re looking for quality care."