Furry Friends

"In response to the owner's comment on 12/21: You suggested that we go to the vet as the cut looked like CANCER. The vet told us he does not have cancer & said the nose looked like it was scraped pretty deep by a razor or a clipper. It's the fact that you or whoever groomed my dog weren't transparent with what happened when I picked him up. Instead you guys tried to cover it up. ------------------------------------------------------------------------------------------------- Dishonest & shady business. I am putting my review here to let others know so their furbabies don't come here. My dog Yuki came out of his groom with part of his nose shaved off (See attached pictures). I noticed that his nose was extra shiny when I picked him up like they tried to cover their accident up with ointment. We didn't think too much about it as his nose was still black. However, over the next few days, whatever they put on him wore off & you can very clearly see the deep cut on his nose as it turned very pink like the raw skin was exposed. When I reached out to the business to ask about what happened, rather than owning up to their mistake and being transparent on what happened, the owner recommended that we visit our vet because she claims the cut looked like cancer OR that he may have cut it coming out of the kennel. CANCER OR KENNEL?! First off, this cut mysteriously appeared right after his grooming appointment and what kind of kennel has sharp edges for his nose to be cut THIS deep??! The least she could have done was own up to their mistake and apologize but we received excuse after excuse so now we have to resort to a negative review to warn other people out there not to bring their fur babies to this business."

"We just love this place! We have a couple of cats that need to have serious grooming from time to time. Dana took care of our kitty today and she did such a great job. They all have! Thank you Furry Friends Grooming!"