TownePlace Suites by Marriott Denver Downtown

"Nice place, rooms clean, organized well. Best bed I've slept in from hotels in the past. Staff attentive and polite. Would recommend."

"I got a room for a friend. I called the front desk 5 times with no one answering. So then I called customer service to make sure my friend would not have a problem checking in. The agent told me my friend would be good to check in and he didn’t need my card. My friend call me at 9pm saying they wouldn’t let him in until they can swipe my card. So I had to drive 1 hr round trip to swipe my card. Please train your agents better. This was a massive headache for me last night."

"Just wanted a clean safe place to stay before heading up to Breckenridge the next day. Yeah, no. First room has a heavy smoke odor, replacement room had sticky chairs. Not at all confident that they do a good job cleaning this place. It's also pretty run down, I'm just thankful we're only staying one night."

"Nasty.. Needs to be torn down. Wife works at Marriott and I've stayed in dozens. This place should be sold as it's not even close to Marriott standards. Peeling paint everywhere. Main door access is broken, tiny entrance with worn through dingy carpet. Overall looks more like a bad motel than a Marriott. The beds and lines are ancient sagging and wore through. The towels are so old they feel like thin 80 grit sandpaper. The cushions have BLOOD and SEMEN stains all over them. Overall this place was not the best 10 years ago and now is so gross that I would recommend it to an enemy. Many better options under the Marriott name in town. But this one is to be avoided."

"I called ahead to check vacancy and from that point onward the staff at this TownePlace gave me 5-star treatment at all times. I was very impressed with Tatiana, Taylor and the whole crew. Nice people, personable and perfectly proffessional. Just what I needed traveling for work during Christmas. Thank y'all, and keep up the great work. Happy New Year!"