Top Gun Water Damage Restoration Colorado Springs, CO

"Couldn't have imagined a better experience with a team of professionals to restore my home after a fire. Communication and performance was excellent. Shout out to Tony the project manager who did an outstanding job."

"Pipe burst in the wall of our master bedroom on New Year’s Eve. Our insurance contracted this company. Individual showed 3 hours past agreed upon timeframe with a list of excuses like not being able to find keys, being blocked in at work, and a “non-English speaking colleague” being a no-show. Did not start the mitigation process; vacuumed some water when we had already done so with a shop vac and it was no dryer when he left (water still an inch over my feet). Did not set up fans or pull carpet back, leading to continued flood damage. Individual promised to arrive with a crew the next morning at 9am. After no contact all morning we called at 10:30 at which time more excuses were made. Individual showed up alone once again, citing a no-show colleague New Year’s Day. I contacted Marty (management) and requested to end services. It seemed he had no knowledge of what had taken place. He did respond professionally and agreed not to bill our insurance. We have had outstanding service with Servpro since discontinuing with Top Gun."

"We were very happy with the awesome renovation Damian and crew at Top Gun did on our main bedroom suite. Everyone was conscientious, friendly and very professional throughout the entire process. The work was of the highest quality, they quickly resolved any issues, and expertly adapted to our requested changes. As a result, we have already hired them for another renovation job."

"We reach out to Top Gun Restoration for our kitchen remodel in February 2023 for a quote. We have the owners of the company and the project supervisor came to our home to get the quote for our kitchen remodel and discuss what we wanted our kitchen to look like. Two weeks later, all three gentlemen’s visits our home again to finalize the materials for our kitchen cabinets and get all the measurements for the kitchen. About two to three weeks later, the company main office call and told us that they set up few appointments for us to go pick the material for our countertops, the sink, faucet, and backsplash. After the company received our kitchen cabinets from the manufacturer, they submitted to us the schedule of when they were going to start working on our kitchen. The kitchen renovation started on 16th May and completed on the 14th June. We want to let you all know that all the sub-contractors personnel and Top Gun personnel working on our project were very professional and do their individual job very well. We want to mention how great a job Mr. Tony did as a project supervisor. Tony was supervising few other projects as the same time our project was being worked on. He also made sure that every little detail of our kitchen project was installed properly and that there was no defects. Also, the owners of Top Gun paid a visit to our home few weeks later to check out how great the job their company did for us. We wanted to thank you all for your attention to detail building our kitchen. Mr. Mo."

"I could not have asked for a more professional company and remodel than provided by Top Gun. The experience was everything I expected in hiring integrous contractors to complete a complex project in my home. Grab a beverage, snack and have a seat. My water heater corroded causing a myriad of problems in my bathroom, laundry & family rooms. In the end, I decided to fully remodel the bath/laundry room (as they are one) and the damage to the family room floor. Built around 1971 when there were fewer codes from which to adhere, having the work done in home brought standards up to current code. From the start, Top Gun staff, managers and workers have been professional, courteous, masters of their respective talents, good listeners to their client's needs, provided training and building suggestions when I asked their opinions. Clear communication, key in any field, has been abundant. This applies not only to Top Gun, but their collaborative contractors in demo, asbestos mitigation, electrical, plumbing, sheetrock repair, texturing/painting and tiling as well. When additional issues were discovered throughout the process, they were corrected, with or without my intervention. This is so unlike others' experiences where unexpected problems go ignored or covered up. Top Gun & partners' combined work speaks for itself in the attached pictures. Where most people seem to dread remodels, I've truly enjoyed the process. Part of it is having a 10-year remodel dream realized. Another is re-engaging with professionals in their respective fields who enjoy sharing their exceptional talents with the public. I retired several years ago due to health problems which took my focus off the working world. Until this (forced) project, I didn't realize how much I missed working with them and deeply appreciate all the people met along the way. Thank you to everyone who participated in turning a bath & laundry from a shabby to lovely, attractive abode. #WorthIt #MicDrop #CallThemWhenYouNeedWorkDone..."