PetSmart

"Came here for the dog Day camp and was VERY disappointed. First was the fact that they breed discriminate, in 2024 what reputable and knowledgeable dog care is breed discriminating? My dog is a true blue mutt. But because she is 14% Staffordshire Terrier they won't allow her around other dogs? Both my pups are Staffie mixes but because the other is mostly cattle dog I guess that's fine? Then after expressing firmly they can not be separated as they kind of go crazy when they are, they still separated them. Giving one individual play (without her sister, meaning her sister was alone) and the other a walk without her sister. I mean they did okay it seems but I was very clear in my desire for them to stay together. I wanted $70 on second rate care with staff that don't care about pet owners needs and breed discriminate. No thanks. I'll pay an extra $10 for a different place that is more educated and actually cares."

"I love this PetSmart, they always have the cat food and hamster supplies I need in stock. When I go it is always clean and neat and very friendly. I like to do pick up orders too and they make it fas and efficient."

"Amazing customers satisfaction and service! A lot of corporations can have a takeaway for how this company operates. Very much appreciate the manager when above and beyond to make sure that we didn't leave empty-handed. Very much appreciated it and it was super helpful!"

"Called several days a head to make a reservation for my dog to attend doggy daycare the day, following Thanksgiving. I was told that there were plenty of spots available. Got a phone call less than an hour before I was supposed to drop off my dog telling me that they could not accommodate my reservation. At some point after being passed off the manager offered to call Highlands Ranch to see if they could get me in to their daycare due to their oversight. That never happened and when I called the other location, nobody bothered answering the phone. This place is very disorganized and poor customer service skills! Perhaps you should figure out a better booking system!"

"Pirate Day at doggy day care today and my kids loved it! Happy to have a convenient and safe place for these two to play when we hoomans want to spend the day away from home."