CVS 16920 Lincoln Avenue, Parker, CO 80134

"They don’t answer their phones. And you cannot get every question answered on their app the way their automated phone system says you can! It is so frustrating to spend either 45-60 mins worth of hold time or 45-60 mins worth of drive time to get an update in person only to have to come back another time for your medication to be ready for pickup. It’s just there aren’t any good pharmacies anymore - at least not in Parker !"

"I don't know why I keep filling here, I don't have to often, but every single time I regret it. They wouldn't be so backed up if they filled things when they came in instead of when the customer shows up. They are a 24 hour CVS, if the night time pharmacist would fill all of the left over orders, and new order coming in, it would make for a much smoother day shift. instead you have to physically be infront of them to get them to fill your RX."

"If you want the worst pharmacy in Parker, this is it. I’ve always gone here out of convenience because of how close it is. I don’t get sick often, so I’ve let it slide for years. These people don’t work on your prescription until you’re physically there, despite putting the order in hours in advance. When you get there, they lie and say they’ve been working on it, just another 20 minutes. Then you proceed to wait another 45. They lie to your face and say they’ve been working at it all day. Their excuse? “We’re short-staffed…” Every. Single. Time. Oh, and they NEVER answer their phone, so you get the useless automated system. Even when the system says it’s ready, you still end up going and hearing the same story. Get it together. People are always waiting around, sick and feeling terrible because they never have anything ready and are always short-staffed. Even if they are, it’s been this way for YEARS apparently. Even if it’s close, just make the drive somewhere further where they have it ready. It’ll save you time and from sitting around feeling sick in the lobby."

"Took three months to develop my film, then said they were shredded, never received a call back, asked them every week if they arrived, manager said they never came although a worker confirmed they did, manager then was so rude and offered no solution for losing photos i can never replace, I then spent an hour on the phone with corporate cvs for them to send the order again even though the manager said that wouldn’t be possible. Manager name is Peggy by the way. she shouldn’t be a manager. The workers there that get paid way less were significantly more helpful and knowledgeable."

"Wow! Not sure what has happened to the pharmacy but it’s terrible! We switched from the Target CVS because it was so bad and these guys were way more responsive. I just sat on hold for an hour and 20 minutes. Someone came on the line about 45 minutes in and told me she had to put me on a quick hold again. In the meantime my husband drove over there, stood in line and figured everything out before anyone ever picked up the phone again. I have prescriptions that have been “delayed” for over a week because they need to be ordered. When I saw that last week I just assumed they would be ordered and I forgot about it until today. These are everyday items that a pharmacy would need to fill and here I am without them because someone was too lazy to place an order. Note to self…when you see something is delayed either call or go in to make sure someone actually orders it. So ridiculous!"