Walgreens 4175 East Wildcat Reserve Parkway, Highlands Ranch, CO 80126

"Wow. I've never been treated so poorly at the drive-up pick-up window for the pharmacy. I'll never go back. Don't ever consider this pharmacy if you want to deal with people who want to process your insurance or put a credit card on file for your account."

"I have been working at this pharmacy for many years. I absolutely love my patients that I have been helping through the years. I will remember their names, family members and if they are sick I am genuinely concerned. What is really the hard part of this job is when you don’t see common courtesy or decency anymore. I have people tell me that they are more important than their neighbors. We are so overwhelmed at this location. We are trying our best. Please be patient. We understand your frustration. We are feeling the same way. We can’t supply the same services that we used to. There are too many customers that I want to thank from the bottom of my heart. Kathryn, Anna, James, Thomas family, Stewart’s, Einar , Meryl, Hansens, Katie, Gary, Forlanza, and so on. You are the reason why I come back. Love you guys!!"

"None of the Walgreens pharmacy seem to have any empathy anymore. All they tell you is that they're understaffed and overworked. Trying to get a simple prescription for an antibiotic within the same day is unheard of. If a script needs attention they tell you to call them yet no one answers the phone. It's getting ridiculous"

"This store can’t use the excuse of short staff for months. The new tactic is you go to pick up your prescription and they say it’s ready but needs to be verified by the pharmacist. They ask you to come back later. Every car in line today left without their medicine. This pharmacy needs shut down if they can’t operate as a pharmacy. Get better staff, pay more, or close the store. It’s a huge waste of people’s time."

"I come to this Walgreens almost daily as I work right next to it. Typically everyone is very nice and I have never had any issues. Today however, it appears there is a new girl who is working there (she said she was the manager) and I am actually shook that she is employed at all. She complained about what I was buying, complained when I asked her to purchase something behind the counter, I had to ask her 4 times for what I wanted and by the 4th time, instead of apologizing, she was giving me HORRIBLE attitude claiming she was too tired to retrieve the merchandise I was requesting from the bottom shelf behind the counter. She proceeded to make me dump the entire tray of what I got into a bag because she claimed she “just didn’t want to” give me the holder the items came in, which she would have turned around and threw away as they are useless to them, they come with the item. I shop at this Walgreens on a weekly basis, and I truly and sincerely hope they do something about this new employee as she is giving the company a very bad reputation for allowing someone who acts like this to work there, especially as management. It is beyond unprofessional and it makes the customers beyond uncomfortable when someone who works at a store is complaining the entire time making the customer feel like a huge inconvenience for shopping there."