King Soopers 13700 Colorado Boulevard, Thornton, CO 80602

"Under staffed, long lines, long waits if you need assistance on self service. Sensors on the self checkout are extremely frustrating requiring employees to confirm purchases. Employees are good just way under staffed."

"I’ve had two experiences using grocery pickup at this location. The first time they had absolutely no bags to offer (everywhere else at least has paper bags). The second time I scheduled for the 7-8pm window, told them I was “on my way” at 7:45, arrived and checked in at 8:00 on the dot and they would NOT bring my order out to me because pickup was closed for the day. Never shopping here again."

"Pharmacy is not client friendly or helpful. I had a new prescription that I had checked in advance with one of the pharmacists to make sure that there would be no issue filling. I was told that there would be no problem. I placed the order for the prescription and went in to pickup the prescription at the designated time and was told that they were unable to fill the prescription indefinitely. It would have been helpful if someone had called to say that King Soopers was unable to fill the prescription, so that I could have gotten it filled elsewhere before a long holiday weekend."

"Do NOT purchase kroger brand long grain brown rice here. There are bugs in it. I called to report it and customer service didn't even apologize. They said they were transferring me to a manager who never picked up while I was cycling on hold, until I hung up. That makes them guilty of knowingly selling a tainted product."

"Employees are always welcoming and polite. Fairly well stocked store. My only complaint is the self checkouts can be extremely frustrating due to the sensor on the conveyor belt."