Lane Bryant

"Good company with cute clothing but do NOT get their credit card. I got it to save $20 ask to pay it off right there at the store the said they can’t do that (which I found odd as every other store I’ve been to can do that) they told me I had to wait for it to come in the mail. This worried for obvious reasons, well lo and behold I missed the letter for the bill. They charged a $21 late fee so almost as much as the amount due. Tried to pay online but the need the card number, which I haven’t gotten the physical card yet, if you talk to a person on the phone they charge you MORE to take your money so I did the automated service which won’t take debit and instead needs the routing and account number from a check. The automated system pauses frantically for around 10 second after every sentence or input so the whole process took stupid long to pay a quick bill. Lane Bryant please get with the time let people pay card off in store and take debit cards for phone payments."

"A gal named Lanie really helped me and made me feel so comfortable."

"I placed an online, ship to store order. When I went to pickup, the staff was friendly, greeted me promptly, and reminded me to check my order for accuracy. Great customer service! Nice store!"

"My favorite Lane Bryant shop in Colorado! The staff are what make it my favorite. They are helpful, kind, fun and funny. I always leave happy whether I make a purchase or not. My most recent visit was to pick up an online order. The staff encouraged me to check the items and gave me a LB bag vs 4 shipping bags. They also offered to let me try on my items in the store (in case something didn't work out). Previous visits involved ordering online while in the store to be shipped to my home. While great the item didn't work out so I had to return at the store anyway. **the issue was a mistake on the staff members part and when I returned they were apologetic and worked to find me something comparable to exchange it for. Truly a great shopping experience every time! Thanks ladies!"