JCPenney
680 Citadel Drive East, Colorado Springs, Colorado 80909
About the JCPenney
JCPenney is a well-known department store located at 680 Citadel Drive East in Colorado Springs, Colorado. This versatile institution offers a wide range of products, including clothing, furniture, home goods, jewelry, and shoes. Whether you're looking for a new outfit, a stylish piece of furniture, or the perfect accessory, JCPenney has you covered. With a reputation for quality products and excellent customer service, this store is a popular destination for shoppers in the Colorado Springs area.
Photos of JCPenney
680 Citadel Dr E, Colorado Springs, CO 80909, United States
Opening hours of JCPenney
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 19:00
Saturday:
11:00 - 19:00
Sunday:
11:00 - 18:00
Reviews of JCPenney
"Seriously…if you need a cut, color, perm, etc at a VERY fair price, book with Jaimi Wallace. She’s been doing my hair for years and I wont go anywhere else, ever! You can find her hair page on FB. I’m ALWAYS happy with her services! Treat her right Penneys…she’s a keeper!!!!"
"-Jewelry Dept- worst customer service ever. My wife’s wedding ring lost a diamond so we went into the store to file a claim since I bought the lifetime care plan and they said they couldn’t find us in the system. My wife asked for her finger to be sized and a lady “O” gave her the metal rings to measure her own finger. Another young man asked for our paperwork even though we handed to him. They were not helpful at all. I will never buy jewelry from JCP again."
"Never again will I shop here prices on sale said buy 1 get 2 free but I went up to pay and 1 boot did not qualify do to it being on sale but they have huge signs over shoe department buy 1 boot get 2 free it does say regular price or boots of equal value and excludes coupon items and only 3 brands of shoes which are not listed on the signing also . I was also not the only one there who was confused on the boots she also had a pair of boots that was not on the list . Katrina was very nice and said if she could she would But the manager Teresa who was not very friendly said no and she would fix the signing if she could. I told her she can keep her merchandise and I would go to Kohls where they have always honored misunderstood signs."
"My friend and I had the worst experience today! We was walking through and the manager followed us the whole way to the door making us feel uncomfortable. Then later on when going to purchase a dress that my friend found on a rack that was 25% off, we were rudely talked to by another manager about how/where to stand in line. The dress was not on sale even when we walked the cashier back to the rack!. Disrespectful! Will not be returning to this location!"
"JcPenney has been a go to store, for me for many years. I love their selection of clothing. I can get clothes for everyone from babies to adults, in one stop. They have a many choices, no matter your age or size. Their Junior’s division has great styles. The Big and Tall Men’s department is amazing. The Plus-sized Women’s section is wonderful! The baby clothes department is fantastic. They have terrific pajamas for all! They have a nice jewelry department. The housewares department is huge. You can find air fryers, coffee makers, instant pots, and so much more! The home decor has many tremendous choices to add fresh style to any home. The bedding department has wonderful sheets, comforters, blankets, etc. Unfortunately, like so many stores, JCPenney is suffering from a lack of sales due to online competition and it shows. The store needs more staff. One set of elevators, were not working, but no one bothered to put a sign on them. The entrance, I went in, no one shoveled the snow or spread ice melt. The way was so slippery. As I walked through the store a mother kept repeating to her son, “it is so dead in here.” If I had my way, JCPenney would be thriving. It is a great store and it provides local jobs. I recommend that you give this store a chance, especially during one of their many sales."
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