Goodwill Store & Donation Center
335 Barranca Drive, Castle Rock, Colorado, United States
About the Goodwill Store & Donation Center
Goodwill Store & Donation Center in Castle Rock, Colorado is a community-focused institution that offers a wide range of gently used items at affordable prices. Located at 335 Barranca Drive, this store is a hub for both shoppers looking for great deals and individuals looking to donate their gently used items. With a mission to provide job training and employment opportunities for individuals in need, Goodwill Store & Donation Center is not just a place to shop, but also a place to support a worthy cause. Visit this store to find unique treasures and support the local community.
Photos of Goodwill Store & Donation Center
335 Barranca Drive, Castle Rock, CO 80104, United States
Opening hours of Goodwill Store & Donation Center
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
09:00 - 19:00
Reviews of Goodwill Store & Donation Center
"Probably won’t return, here's why: - No fitting rooms and a refund policy limited to store credit only were significant inconveniences. - I noticed the clothing racks were overfilled and the sorting system was unclear, making it challenging to find anything. - The racks, positioned too closely together, made navigating the store difficult, especially with a cart. - While children's clothes appeared to be organized by size… somewhat… the lack of gender sorting and overcrowded racks discouraged me from looking entirely. - The organization of books didn't seem logical or user-friendly. Navigating the store and attempting to browse the clothing selection proved to be a struggle. Once I realized there were not fitting rooms, I completely reconsidered my potential purchases, putting most items back. I was concerned about the likelihood of being able to d find something to use store credit on in the future. Two stars because I was able to find 2 maternity shirts and the younger female employee was helpful and friendly."
"I don’t get all the negative reviews. I love this store and I love Victoria. I would shop anywhere that girl works. I am retired from retail, and I can tell you that girl has what we used to call “the touch” when it comes to customer care. When I was the hiring manager at a high end department store, I would have paid top dollar to poach her!!! Other than that, they have great items and the prices are more than fair. I have to laugh when I read complaints about how Goodwill gets everything free…it is obvious they do not know about the costs involved in handling and selling these “free” goods. I know when I go in there I can buy five shirts for the price of one and all of their stuff is as good as new! Keep up the good work Victoria, you are amassing a rather large fan base out here. Myself and the ladies I shop with all love you. I am glad Goodwill is finally hiring people that interact and care about making their customers happy. It really does make a big difference and really does draw business to your store. Word of mouth is everything around here."
"I quit shopping Goodwill a couple of years ago after being spoken to very rudely by someone who claimed she was a supervisor. A couple of weeks ago my friend at the assisted living facility where my mother resides convinced me I should give them another chance because they had a new manager who is really great. My friend was right. My mother and I were in the store when my mother found two end tables she fell in love with. She wanted them badly but I do not have a way of taking them. One of the managers, Victoria, came by and we asked her if Goodwill could deliver. She informed us that they did not and she saw how disappointed my mother was. She thought for a minute and asked where my mother lived. When I told her South Denver she said “I’ll tell ya what, if you go pay for these, I can take them when I leave tonight and I will bring them to your mom before I come to work tomorrow.” It was so sweet that she would volunteer something like that just because she could see how bad my mother wanted them. I am glad we decided to trust her. Just as she promised, she showed up to my mother’s place the next morning. She would not let us raise a finger and refused when I tried to offer her money. She wouldn’t even accept a penny for her gas or time. She just said she was happy we decided to give Goodwill another chance and said she hoped to see us there again soon. We will definitely be back and I am telling all of my friends who had been so unhappy with the store. She not only won us back as customers, she won all of my friends back to when I tell them the story of the best customer service I have ever received in my life. I hope she stays with Goodwill forever!!!"
"This store sells items for higher than their retail price tag. I have brought it to their attention on other items. Used Mason jars priced higher than new at Walmart."
"Went here today expecting there to be some good stock, as castle rock is a wealthy part of Colorado. I felt pretty underwhelmed as there really wasn't anything unique. Although, this store has a decent amount of items, so honestly if your just looking for something random to buy, I'd come here."
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