City Market,

6 Town Plaza, Durango, CO 81301

"Terrible customer service went to self checkout at 10:30 the lady walked over and got about 6 inches from me before I even scanned my drink. She didn't say a word to me the whole time it was an extremely rude and uncomfortable interaction I would suggest going to Albertsons the staff at this store definitely needs to be retrained."

"They have 3 deli slicers open, 2 of which were left open and were both meat. They closed the cheese slicer and refused to slice cheese for me. Michael the assistant manager refused to solve this matter. Due to the unprofessional exhibited my not only hourly employees but salaried management I could not bring myself to spend a single penny with City Market in conscious. They do not respect the customer or the corporate values which the company they work for is obligated to oblige to. This City Market makes the entire franchise look terrible. I will never spend my hard earned money here again. I will also be contacting corporate directly to report the failure of store employees and management to serve their customers appropriately. I will now only shop with Albertsons which is superior in providing customers with adequate service. City market is comparable to a Walmart neighborhood market and that is doing Walmart a disservice as even they have better service and customer relations than this particular City Market location. 0/0 stars, I’ve never dealt with such incompetence and lack of care and diligence from any one individual when it comes to performing their very basic job description. Michael should be fired and so should the incredibly lazy white woman working behind the deli counter. I’m glad I left everything behind and chose to spend my money elsewhere (Albertsons is only a few blocks away and my experience with them was fantastic)."

"It was kind of busy, but that should be expected at 5 pm. I found everything I was looking for and was able to be checked out by a live cashier and a young man even bagged my groceries. I did have to go back to the car to get my bags because I have been in Okc for a month and you don’t have to bring your own or have to pay for bags there. Imagine that! Both the cashier and bagger were very friendly and there was not a long wait like at the big box store that everyone hates."

"Trisha from the bakery department went above and beyond to make me an awesome birthday cake. Talented cake maker and A+ Service. Thank you."

"We always enjoy finding a City Market in our travels. It seems like there is always something we need, from a few snacks to a take-with picnic lunch. City Markets are clean, including the restrooms, the staff is friendly and helpful and there is always parking. And since they are part of Kroger, Kroger brands, sales, bonuses, and points are useable at every store."