Arhaus
1925 Briargate Parkway, Colorado Springs, Colorado 80920
About the Arhaus
Arhaus is a premier furniture and home goods store located at 1925 Briargate Parkway in Colorado Springs, Colorado. With a wide selection of high-quality furniture and decor items, Arhaus offers a unique shopping experience for those looking to elevate their living spaces. From stylish sofas and elegant dining sets to luxurious bedding and statement lighting, Arhaus has everything you need to create a beautiful and comfortable home. Visit us today to discover our curated collection of timeless pieces that will transform your space into a sanctuary of style and sophistication.
Photos of Arhaus
1925 Briargate Pkwy Suite 627, Colorado Springs, CO 80920, United States
Opening hours of Arhaus
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
11:00 - 18:00
Reviews of Arhaus
"First off a huge shout out to Diedra at Arhaus. The staff at briargate complex was friendly and amazing at their job. Everything went smoothly at the store as we bought quite a lot of items via several transactions.We worked with Diedra and Linda who were knowledgeable and offered excellent customer service.However the delivery experience was nothing short of absolutely terrible. The delivery and the warehouse staff don’t communicate at all and the system they use is a nightmare.After confirming the delivery would not take more than 2-4 days once items were available at the Denver warehouse we were given a delivery date about a month away despite majority of our order being ready and available to deliver. Plus the delivery staff had no clue how to handle the delivery given the separate transactions. We kept getting called by different people who said they couldn’t deliver about 40 pieces of furniture since 2 items on the list were not ready to be shipped. They said “the system” did not allow for a delivery until all the items arrived. We were quite furious and disappointed about not being able to get anywhere with the delivery system and ultimately I reached out to Diedra who talked to her manager and made a delivery truck out to us earlier than initial scheduled delivery date. The delivery, warehouse and the store are three different systems that don’t communicate with each other. It took us several calls to make the delivery happen. Given furniture delivery is the core of any big furniture store this was a disappointing experience .Ultimately things worked out but after a lot of effort which is not what I am used to with other furniture stores. Also,hats off to the delivery guys who took care of our huge order. They were kind and patient and definitely short staffed that day. Two delivery guys were sent for all the furniture we bought (which was a lot) with no names on any of the furniture pieces so the delivery process also took all day.Sorry to say despite the phenomenal staff at briargate and the exceptional service provided by the delivery guys assigned to this job,given the experience of scheduling the delivery was such a nightmare we might have to rethink another purchase from Arhaus, atleast for big furniture pieces. This is definitely a disservice to the amazing staff at Arhaus and hope this feedback is taken seriously to change things around for a better customer experience."
"Very disappointing: Found some beautiful counter stools for our new kitchen for $399 and told the salesperson we'd be back in a week after our countertops were installed. When we returned the stools were now $599 and they would not sell them for the originally quoted price. Another staff member told us--with a snobbish air--that prices were set by "corporate"--despite having a salesperson's business card with the original price on it. Their "high end" branding seems to overshadow genuine customer care."
"Do not go to this location. They do not know what they are doing. I wanted to sign up for the interest free 1 year promotion for my $$$ furniture order. It was taking a long time and we were headed out of town for Thanksgiving. They told me not to worry about staying and they would handle the credit card app process part. About three months later it turns out they applied for a 6 month credit card and 1 year credit card. Meaning I know have two different cards. The manager tried to help clear things up and apologized before being transferred to another store. I received rewards cash I didn’t use because they told me I’m not eligible for them since I only did a one year card. However, I now have two cards. They left me with a huge credit mess. My advice is…do not let them help you with the credit app. It was a huge lesson learned over here."
"Wonderful customer service! Thanks to Jackie for her service and patience. All of the staff at Arhaus Colorado Springs are exceptional."
"Arhaus is known for its incredible customer service, and the Colorado Springs store is no exception. From furniture to lighting, all extraordinary products"
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